Windows 10: When i tried to check for protection updates in windows defender i got this message:...

When i tried to check for protection updates in windows defender i got this message:


Page not available


Your IT administrator has limited access to some areas of this app, and the item you tried to access is not available. Contact IT helpdesk for more information.


How do i do that and what does it mean? I can't check for protection updates!

:)

 

Windows update and windows defender issues

We suggest you to avoid installing any cleaner or anti-virus software that may interrupt the function of Windows Defender. Make sure that Windows Defender is always on. To do this follow these steps:

• On the Start menu, type Windows Defender and hit enter.
  
• Click Settings.
  
• Turn Real-time protection on.

We also recommend you to install the latest update for Windows Defender.

Should you have further questions, feel free to get back to us.

 

Windows Defender - Firewall and Network Protection

Hi,

We suggest that you try restarting Windows Defender service and check if issue is resolved. Follow the steps below:

• Press Windows key + X key and type services.msc,
  hit enter.
• Search Windows Defender Service.:1)Windows Defender Service ; 2)
  Windows Defender Network.
• Right click on each and press Start.
• Restart your computer and check if issue persist.

Let us know if you need further assistance.

 

real time protection in window defender

The behavior you are describing may occur if there are remnants of a third party antivirus program installed.

Go to Security and Maintenance, look in 'Security' and see what program is listed under Virus Protection. Windows Defender will not be enabled if there is a program other than Windows Defender listed.

Have you tried running the software removal tools for any security software (AVG, McAfee, Norton, whatever) that may have previously been on the computer followed by a restart of the computer? List of
anti-malware product removal tools

For further information see the reply of quietman7 in this thread: Windows Defender

If the issue continues recommend you follow the steps suggested in
Problems
starting Windows Defender in Windows 8/8.1/10

Regards…

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