Windows 10: When I try opening a program on my laptop...my web browser opens too

Discus and support When I try opening a program on my laptop...my web browser opens too in Windows 10 Support to solve the problem; The browser then opens a Microsoft site...then opens the same site again and again until I have countless pages open. This causes my computer to... Discussion in 'Windows 10 Support' started by valpojim, Feb 25, 2018.

  1. valpojim Win User

    When I try opening a program on my laptop...my web browser opens too


    The browser then opens a Microsoft site...then opens the same site again and again until I have countless pages open. This causes my computer to overload and eventually shutdown. Help!

    :)
     
    valpojim, Feb 25, 2018
    #1
  2. Ralf_G Win User

    If I set anything but Edge to be the default browser Windows mail will not open web page links

    I'm using Internet Explorer as the default browser and Thunderbird as my email program. Web links in emails open in IE when I click them. I momentarily switched to using Firefox as the default browser, no restart, and web links began opening in Firefox instead
    of IE.

    I temporarily ran the Windows Mail app with IE as my default browser and links again opened in IE. When I set Firefox as the default browser the web links opened in Firefox.

    Don't know why yours is behaving the way it does. Why not try enabling Internet Explorer (Control Panel, Programs and Features- Turn Windows Features on or off. See if it makes a difference.
     
    Ralf_G, Feb 25, 2018
    #2
  3. pap5555 Win User
    whenever i turn on my pc it opens a web browser then goes to msn.com, how can i stop this?

    As said in the title, whenever i log into windows the fist thing it does is open up chrome (sorry, i know this is not internet explorer or edge but i'm kinda desperate right now. on the google forum they said for me to change my home page but that didn't
    help at all) and creates a new tab then navigate me to msn.com. i even check my start-up in task manager and disable chrome as well. what is causing this? and how can i stop it?

    again i'm sorry that this isn't really about IE or edge but since i think this is web browser related or has anything to do with some windows app so i might be able to get some help here.

    thanks
     
    pap5555, Feb 25, 2018
    #3
  4. CountMike New Member

    When I try opening a program on my laptop...my web browser opens too

    CountMike, Feb 26, 2018
    #4
  5. valpojim Win User
    Ran both programs. Both found many problems and deleted them. Restarted my computer and still having the same issue......?
     
    valpojim, Feb 26, 2018
    #5
  6. Geosammy Win User
    I would check your Startup program list as well as the Task Manager.
    To see if you can identify anything unusual.
    Also, you might want to download RogueKiller and run it.

    Note: I suggest that you run RogueKiller while your computer is in Safe Mode.
     
    Geosammy, Feb 26, 2018
    #6
  7. spunk Win User
    You can also download and run Autoruns, which will tell you what is starting with Windows and running in the background that you don't need.
     
    spunk, Feb 26, 2018
    #7
  8. valpojim Win User

    When I try opening a program on my laptop...my web browser opens too

    I booted in safe mode and ran Roquekiller. I have to say I had to Google it and downloaded the one that was free.....anyway it too found problems and deleted them or changed them. After it was done I tried opening my browser and immediately many windows started opening. Unfortunately all these programs have not found the culprit. ):
     
    valpojim, Feb 27, 2018
    #8
  9. valpojim Win User
    Can you tell me a little more on this one? Which category in this print out is the ones I don't need? How do I get rid or delete them? Thanks.
     
    valpojim, Feb 27, 2018
    #9
  10. Geosammy Win User
    You can try and run the windows Malicious Software Removal Tool, or MSRT for short.

    You can run the MSRT manually by typing "MRT", (without quotation marks) into the Run box.
    Or, you can find it at C:\Windows\system32\MRT.exe
     
    Geosammy, Feb 27, 2018
    #10
  11. valpojim Win User
    Seems I have exhausted most of what everyone has suggested so I have taken my PC to a professional for repair. Thanks to everyone for your suggestions and help!
     
    valpojim, Feb 28, 2018
    #11
  12. valpojim Win User
    Picked-up my laptop yesterday. The charge was $125. The tech had quite a time achieving the repair. It seems during the last Windows 10 update things were written to the wrong location and or somehow screwed up the works in layman's terms. So reflecting back I don't think anyone here could have helped not having my laptop with them. Thanks again! I have a 90 day warranty that if the same thing should happen again they will repair free of charge.
     
    valpojim, Mar 2, 2018
    #12
  13. Winuser Win User

    When I try opening a program on my laptop...my web browser opens too

    Now that you have a working computer I suggest that you make a image of your computer to a external drive. Most users on this forum including myself use Macrium Reflect. The free version will do all that you need.
     
    Winuser, Apr 4, 2018
    #13
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When I try opening a program on my laptop...my web browser opens too

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