Windows 10: when i try to enter my pin it says Your credentials could not be verified

when i try to sign in with my pin it says “your credentials could not be verified” then i close and it says “Something went wrong and your pin isn't available status: 0cx000006d, substatus: 0x0 Click to set up your PIN again. when i go to set up my pin i sign into my microsoft account and use the code it sends, then click continue to reset my pin. it will say Something went wrong We werent able to set up your PIN. You can try again, or just skip this step and set up a PIN later. if i click retry, it just reloads and displays the same message. if i click skip it just brings me back to the loc

:)

 

Your credentials could not be verified

I didn’t use my laptop for about a month. Currently, when I try to start it and enter my PIN, the message appears saying “Your credentials could not be verified”. How to fix the issue?

 

I can't sign in ,if I enter my pin it says "your credentials could not be verified" it stays the same in safe mode

If I try to sign in it says your credentials could not be verified and if I click forgot my pin nothing happens the screen is just the same and I even logging in safe mode same problem exists

 

Enter Network Credentials after Windows 10 update. What are they?

Thanks for the update. May we know the version of your Windows 10 laptop?



We would also want to verify if you have also tried to used the username and password from laptop Credential Manager details? You may check your laptop Web Credentials by following the steps below:

• 
  Press the "Windows + S" keys on your keyboard and type in "Web Credentials", press "Enter" to get a pop-up screen "Manage your credentials".
  
• 
  Below the "Web Credentials" button, you should see "Web Passwords", expand the section to see your username and password.
  

We will wait for your reply.