Windows 10: when i try to install forza horizon 4 in my laptop thrugh microsoft store, this apears,...

but i have a intel iris xe that it meets the requirements for this game, what should i do?

:)

 

Forza Horion 4

Dear FyxzHD,in that case I suggest you follow the instructions below step by step;

Press Windows key + I and access Applications;

Select Forza Horizon 4 and click Uninstall;

Select MSI Afterburner and click Uninstall;

Now try uninstalling and reinstalling the Microsoft Store by following the instructions provided in the video below:



Check if it is now possible to install Forza Horizon 4;

I hope I have helped, see you soon!

 

saving forza horizon 4

Hi,



Thank you for writing to Microsoft Community Forums.



I understand how difficult it can be when the feature does not work the way it is supposed to.



I would suggest you to post Forza Horizon 4 query on Forza Horizon 4 forum. Please post this question in the

Forza Horizon forum, where we have the engineers with the expertise to provide solutions for this issue.





Aditya Roy

Microsoft Community - Moderator

 

Problem with Forza Horizon 4

Hi Hope

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

Have you tried lowering your screen resolution to see if the game launches?

How much free space do you have on the drive?

Could you confirm if this also happens in the default Administrator account?

Open Start

Type: cmd

Right click CMD

Click Run as administrator

At the command prompt, type:

net user administrator/active:yes

Hit Enter

Close command prompt, restart, then try signing into the Administrator account.

Do you have the latest cumulative updates for Windows 10 1803 installed?

Open Start > Settings > Apps > Apps & features

Scroll down to Forza Horizon 4

Select it

Click Advanced options

Click Reset

Restart

Check the Store for updates

If that does not work...

download the following utility and use it to remove Forza Horizon 4, extract it, launch it, scroll through the list, select Forza 4 then click Remove.

https://gallery.technet.microsoft.com/scriptcen...

Reinstall it Forza Horizon 4 - Microsoft Store

https://www.microsoft.com/en-us/p/forza-horizon...