Windows 10: when I try to launch an app Roblox player this comes up "Failed to download or apply...

"Failed to download or apply critical settings, please check your internet connection. Error info 0: The document is empty."

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Roblox download issue

Hello, Leo Häkkänen

Welcome to Microsoft Community.

I found a few potential solutions to your Roblox download issue:

1. Reset the Microsoft App Store: Go to Settings > Apps >, find Microsoft App Store in the installed app list, click on the three dots and go to Advanced options, on the next page, scroll down and then click on Reset. Then try to download Roblox and see if it helps.
   
2. Reset Roblox: Go into Settings > Apps > Apps & Features > Roblox > Advanced Options and choose Reset. After it resets restart PC and try again.
   
3. Provide Administrator Permissions: Providing administrator permissions to the RobloxPlayerLauncher file is a simple yet effective method used to resolve this problem and it has helped many users deal with this problem. Providing admin access can resolve some ownership and permissions issue which may be preventing the installation from completing.
   

Please try these steps and let me know if they help.

Best regards,



Chandy |Microsoft Community Support Specialist

 

Roblox app and roblox player problems?

Hi there:

I am currently using a Surface Pro 4, Windows 11 and fitting all the Roblox app requirements.

Every time I try to load up Roblox Player on my device, it does not work. Instead, I decided to use the Roblox app, which used to work for a while. However, it will consistently crash when I want to load the application up. I have tried different methods that I saw in a different post but it still is not working. I am unsure what I am doing wrong.

I also have another problem when it comes to using voice chat on the windows app. Is there any way in which I can deal with this? Thanks

*** Moved from Windows / Windows 11 / Apps / Windows apps ***

 

Roblox keeps crashing

So I downloaded roblox on Microsoft Store and launched it. But when it said checking for updates, it crashed immediately. Other apps work fine, except roblox. Any suggestions on how to fix it?