Windows 10: When I try to log into anything it comes up with this message But I dont know what to do...

This is the message:

:)

 

Surface Pro 4 Log in issues

Hello Bex,

For us to help you suggest steps to resolve the issue, we would like to know some information:

• Did you get any error messages when signing in to your account?
• Have you made any significant changes prior to this issue?
• Have you tried to login using a different Microsoft account or local account on the computer?

We suggest that you try the troubleshooting steps provided by Ashish Sondhi on this

link.

Post us back with the result.

 

windows 10 changed my log in username and password know i'm locked out

Hi Alex,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing currently.

I would appreciate if you can provide us the following information to help us understand the issue better.

• Are using a Microsoft Account to log into the computer?
• Do you have another user account?
• If yes, then log in to the other account and delete the account that is inaccessible.

Follow the steps below and check if that helps.

Step 1: I suggest that you follow the steps below and check if it resolves your issue:

• 
  Go to the Lock Screen, press the Shift button and the
  Power Icon located on the right bottom corner of the screen.
  
• 
  Then Click on Restart, then a prompt will appear to
  Restart anyway, click on it. This will take you to the Recovery Environment.
  
• 
  Once there, click on Troubleshoot, then
  Advance Option. You will see Command prompt option click on it. This will run a diagnostic and fix the issue that are persisting in your system.
  

Step 2: Follow the steps to enable Built-in Administrator account:

• Right click on the Start button, and select Command Prompt (Admin)
• Type: net user administrator /active:yes (To enable Built –in Administrator account give the command Active: No).
• Then press ENTER.

Once the you have access to account go to you sons account and delete it.

Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.

 

New TechPowerUp Forums, Early Access

So far I like it with just a few issues, and they are minor.

• The name of the person who created the thread and the date is really lite and hard to read for me.
• When you are logged in the thread titles are in bold and look great, but when you are logged out they are normal, and very hard to read. We have a lot of users that come, and do not login. So, I suggest changing it to where everything is bold if you are not logged in.
  • logged in
    
    
    
    
  • Logged out