Windows 10: When I try to log into my account it keeps on asking me to set up a pin but it is not...

Every time I try to log into my account it asks me to set up a pin before I do, when I clack the button to set it up it sends me back to the start screen. I have tried everything I can think of to try to fix this but nothing works I cant even switch accounts or anything. Because of this I can’t log into my computer at all I just need help getting back into my computer

:)

 

Windows keeps asking for my PIN for my personal account

I have two microsoft accounts, a work and a personal. Microsoft keeps asking me to enter the pin for my personal account. I don't have one. It says I can set it in settings but there it says it's already set (it's set for my work account). Even if I hit change it says I've typed it too many times. Going to the microsoft accounts webpage doesn't allow me to set up a pin, only two step, authenticator, etc, which I already have.

 

Windows 10 Xbox App asking for PIN number I never set.

Hi,

If you signed in to Windows 10 using your Microsoft account, the Xbox app will take the credentials you've used to sign in. There's a possibility that the PIN code you're asked to enter is the PIN code of your Windows 10 user account. Let's remove the PIN
code. Here are the steps:

• Click Start and select Settings.
• Select Accounts.
• Select Sign-in options, under PIN, click
  Remove.
• Confirm the changes by entering your profile password.

Refer to
Can I sign in to Windows without a password for the steps on how to change the sign-in options for your Windows 10 device.

If the same instance occurs after removing the PIN code and changing your user account's sign-in options, we suggest that you sign in to
Xbox.com. This is to verify if there's an issue with your Xbox account.

Keep us posted with the results. We'd be glad to further assist you.

 

Account Pin -not sign in pin

Thank you for the clarification, Marcos. Please provide more information by answering the following:

• May I know if your child has his own Microsoft account?
• Is he using his own Microsoft account to log in to the PC (PC where you want to install the game - let's name it PC 2) or is he using a local account?
• Is it a standard user account or an account with admin rights?
• If your child does not have a Microsoft account, whose account is logged in to PC 2? Is it your own Microsoft account?
• Which Windows edition is it? Is it Windows Home or Pro?

Sorry about the list of questions. However, knowing these details will help us figure this out.

Please note that the Windows Store Licensing Model allows you to install apps across a number of devices and users. Windows 10 Store apps will be limited to 10 device installs using the same Microsoft account. However, before you can actually share
your apps, there are a few things you need to do first.

If you are logged in to PC 2 using your own Microsoft account and not a local account, you will be asked to enter the PIN you set up for PC 2.





You mentioned that you have created a PIN but it's not helping. Are you getting an error when entering the PIN? If so, can you send a screenshot of the error? If you are certain that you're using the correct PIN, I suggest deleting
everything within the NGC folder and try to add a new PIN. Deleting this folder often resolves PIN issues in Windows 10. Please follow these steps:

1. Open File Explorer and browse to this location: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC
2. Delete everything within that folder. To do so, you must be logged in as an administrator.
3. Go to Settings > Accounts > Sign-in Options.
4. Click Add a PIN and add a new PIN for your account.

If you continue to have this issue even after performing the above steps, please reply to this thread. The system will notify me so I can get back to you and provide you more answers.