Windows 10: When I try to open the Big Fish game manager a small box appears and shows the code...

When I try to open the Big Fish game manager a small box appears and shows the code execution could not run because VCRUNTIME140.dll cound not be found

:)

 

Unable to use big fish game manager

Hi Jasmine,

Please answer these questions to assist you better.

• What happens when you click on big fish game manager icon?
• Do you get any error message?
• Are you able to see big fish game manager in programs and features?
• Did you make any hardware and software changes in your computer prior to this issue?

Follow the Methods below and check if that helps.

Method 1: Perform a Clean boot and try to update.

Perform a clean boot to check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts.

How to troubleshoot problem by performing clean boot in Windows: How to perform a clean boot in Windows

Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.

Method 2:

I would suggest you to perform a System Restore.

System Restore is a feature that allows users to restore their system to a previous state. It offers a way to undo all the changes in the system files, registry keys, installed programs, etc., to a previous state,
without affecting personal files such as documents, photos or e-mails.

• • • • • 
          Windows key + R to open Run window.
          
        • 
          On run command type “rstrui.exe” (without double code) and press
          OK.
          
        • 
          Select the restore point and follow the onscreen instruction.
          

System Restore Disclaimer: When you use System Restore to restore the computer to a previous state, programs and updates that you installed are removed.

Do let us know if you are able to use big fish game manager. Thank you.

 

big fish games

Hi there,

Your best bet would be to reach out to Big Fish Games support.

Big Fish Games Help

The Microsoft Garage does not own or manage the Windows Store or products released by Big Fish Games.

-Best

 

Big fish games/manager

Hi Debbie,

Thank you for posting your query on Microsoft Community.

We regret the inconvenience caused to you. Let me assist you.

· Which web browser are you using to download the game?

This game mostly requires Flash interface to run. You might be facing the issue due to outdated Flash Player. I suggest you to install the latest Flash Player on your system and then try running the game.

In case you are using Microsoft Edge, you may try enabling Adobe Flash Player
on Microsoft Edge. Refer the link below for steps.

https://helpx.adobe.com/flash-player/kb/flash-player-issues-windows-10-edge.html

You may also refer,

http://answers.microsoft.com/en-us/windows/forum/games_windows_10/cant-install-big-

fish-games/390289a4-0741-438d-88f9-845c8143676af

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you