Windows 10: when i try to play no mans sky it loads then crashes with the error code: 0xc0000005,

Discus and support when i try to play no mans sky it loads then crashes with the error code: 0xc0000005, in Windows 10 Gaming to solve the problem; I've tried using sfc /scannow already in command prompt and tried restarting pc and updating to most recent version of windows, but issue still... Discussion in 'Windows 10 Gaming' started by Lucian Denman, Sep 22, 2024.

  1. LUCIAN DENMAN
    Lucian Denman Win User

    when i try to play no mans sky it loads then crashes with the error code: 0xc0000005,


    I've tried using sfc /scannow already in command prompt and tried restarting pc and updating to most recent version of windows, but issue still peruses. it'd be a great thanks to anyone who can fix this

    :)
     
    Lucian Denman, Sep 22, 2024
    #1
  2. DEVILIN PIXY
    Devilin Pixy Win User

    No Man's Sky Crash Exception Code: 0xC0000005

    The crash dump as posted here is generated by the game No Man's Sky.

    I wonder if you were expecting a crash dump generated by the System instead.

    Should there actually be a crash dump generated by the System as well at the same time?

    Or is there only ever just one crash dump, in this case from the game?

    Just curious, as I have been trying to help this person elsewhere with this issue.
     
    Devilin Pixy, Sep 22, 2024
    #2
  3. YEOBM
    YeoBM Win User
    No Man's Sky Crash Exception Code: 0xC0000005

    Hi all,

    I have been getting the following crash on a regular basis in No Man's Sky.

    Raw dump file data:

    0:029> !analyze -v

    *******************************************************************************

    * *

    * Exception Analysis *

    * *

    *******************************************************************************

    KEY_VALUES_STRING: 1

    Key : AV.Fault

    Value: Read

    Key : Timeline.Process.Start.DeltaSec

    Value: 652

    PROCESSES_ANALYSIS: 1

    SERVICE_ANALYSIS: 1

    STACKHASH_ANALYSIS: 1

    TIMELINE_ANALYSIS: 1

    Timeline: !analyze.Start

    Name: <blank>

    Time: 2019-11-11T06:53:38.734Z

    Diff: 91574734 mSec

    Timeline: Dump.Current

    Name: <blank>

    Time: 2019-11-10T05:27:24.0Z

    Diff: 0 mSec

    Timeline: Process.Start

    Name: <blank>

    Time: 2019-11-10T05:16:32.0Z

    Diff: 652000 mSec

    DUMP_CLASS: 2

    DUMP_QUALIFIER: 400

    CONTEXT: (.ecxr)

    rax=0000000000000002 rbx=000000000003ffff rcx=0000000000000001

    rdx=3f80000000000000 rsi=000001b2427da170 rdi=0000000000000000

    rip=00007ff65529e50b rsp=000000230f5fe7e0 rbp=000000230f5fe970

    r8=000001b152b6c980 r9=000000230f5fe888 r10=0000000000000000

    r11=1a1e66e2e7651547 r12=000001b2427da360 r13=0000000000000001

    r14=000000230f5fee50 r15=0000000000000000

    iopl=0 nv up ei pl nz na pe nc

    cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202

    NMS!AK::MemoryMgr::SetPoolName+0xd8a71b:

    00007ff6`5529e50b 488b04c2 mov rax,qword ptr [rdx+rax*8] ds:3f800000`00000010=????????????????

    Resetting default scope

    FAULTING_IP:

    NMS!AK::MemoryMgr::SetPoolName+d8a71b

    00007ff6`5529e50b 488b04c2 mov rax,qword ptr [rdx+rax*8]

    EXCEPTION_RECORD: (.exr -1)

    ExceptionAddress: 00007ff65529e50b (NMS!AK::MemoryMgr::SetPoolName+0x0000000000d8a71b)

    ExceptionCode: c0000005 (Access violation)

    ExceptionFlags: 00000000

    NumberParameters: 2

    Parameter[0]: 0000000000000000

    Parameter[1]: ffffffffffffffff

    Attempt to read from address ffffffffffffffff

    DEFAULT_BUCKET_ID: INVALID_POINTER_READ

    PROCESS_NAME: NMS.exe

    FOLLOWUP_IP:

    NMS!AK::MemoryMgr::SetPoolName+d8a71b

    00007ff6`5529e50b 488b04c2 mov rax,qword ptr [rdx+rax*8]

    READ_ADDRESS: ffffffffffffffff

    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

    EXCEPTION_CODE_STR: c0000005

    EXCEPTION_PARAMETER1: 0000000000000000

    EXCEPTION_PARAMETER2: ffffffffffffffff

    WATSON_BKT_PROCSTAMP: 5dc1d304

    WATSON_BKT_PROCVER: 0.1.0.0

    PROCESS_VER_PRODUCT: No Man's Sky

    WATSON_BKT_MODULE: NMS.exe

    WATSON_BKT_MODSTAMP: 5dc1d304

    WATSON_BKT_MODOFFSET: e7e50b

    WATSON_BKT_MODVER: 0.1.0.0

    MODULE_VER_PRODUCT: No Man's Sky

    BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202

    MODLIST_WITH_TSCHKSUM_HASH: 8f23f1bcdb4535122ac9e125aae679798b671a46

    MODLIST_SHA1_HASH: 7986b45bc652da866c5ffe5e34653011f1df06e6

    NTGLOBALFLAG: 0

    PROCESS_BAM_CURRENT_THROTTLED: 0

    PROCESS_BAM_PREVIOUS_THROTTLED: 0

    SUITE_MASK: 784

    DUMP_FLAGS: 80a

    DUMP_TYPE: 1

    ANALYSIS_SESSION_HOST: DESKTOP-8N0M5OI

    ANALYSIS_SESSION_TIME: 11-11-2019 19:53:38.0734

    ANALYSIS_VERSION: 10.0.18362.1 x86fre

    THREAD_ATTRIBUTES:

    OS_LOCALE: ENZ

    BUGCHECK_STR: APPLICATION_FAULT_INVALID_POINTER_READ

    PRIMARY_PROBLEM_CLASS: APPLICATION_FAULT

    PROBLEM_CLASSES:

    ID: [0n313]

    Type: [@ACCESS_VIOLATION]

    Class: Addendum

    Scope: BUCKET_ID

    Name: Omit

    Data: Omit

    PID: [Unspecified]

    TID: [0x2c78]

    Frame: [0] : NMS!AK::MemoryMgr::SetPoolName

    ID: [0n285]

    Type: [INVALID_POINTER_READ]

    Class: Primary

    Scope: DEFAULT_BUCKET_ID (Failure Bucket ID prefix)

    BUCKET_ID

    Name: Add

    Data: Omit

    PID: [Unspecified]

    TID: [0x2c78]

    Frame: [0] : NMS!AK::MemoryMgr::SetPoolName

    LAST_CONTROL_TRANSFER: from 00007ff655298344 to 00007ff65529e50b

    STACK_TEXT:

    00000023`0f5fe7e0 00007ff6`55298344 : 00000000`0003ffff 000001b2`427da170 00000000`00000000 00454e41`00a80008 : NMS!AK::MemoryMgr::SetPoolName+0xd8a71b

    00000023`0f5fe870 00007ff6`55676b2d : 00004a82`00005900 00000000`00000040 00004a82`00005900 00000000`000e591a : NMS!AK::MemoryMgr::SetPoolName+0xd84554

    00000023`0f5fea20 00007ff6`55672a38 : 000001b2`37ba46d0 000001b2`4184e450 000001b2`37c8871c 00000000`00000000 : NMS!AK::MemoryMgr::SetPoolName+0x1162d3d

    00000023`0f5febb0 00007ff6`556752fe : 00004a82`00005900 3f800000`3c40866d 00000000`3f800000 3e6739b0`3e800000 : NMS!AK::MemoryMgr::SetPoolName+0x115ec48

    00000023`0f5ff040 00007ff6`5589b5b4 : 000001b1`bf800000 00000000`3c40866d 00000000`00000000 00000000`00000000 : NMS!AK::MemoryMgr::SetPoolName+0x116150e

    00000023`0f5ff3d0 00007ff6`5456f6bf : 000001b2`37adf0e0 00007ff6`00000000 000001b2`37a40010 00118209`f96102f7 : NMS!AK::MemoryMgr::SetPoolName+0x13877c4

    00000023`0f5ff530 00007ff6`5456e566 : 00000000`00000001 000001b2`00000000 00000000`00000000 00000000`00000000 : NMS!AK::MemoryMgr::SetPoolName+0x5b8cf

    00000023`0f5ff980 00007ff6`55ab4a89 : 000001b2`00009f80 00000000`00000000 00000000`00000003 00289c2e`0002e007 : NMS!AK::MemoryMgr::SetPoolName+0x5a776

    00000023`0f5ffa10 00007ff6`55ab4a47 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : NMS!AK::WriteBytesMem::Bytes+0x10e1c9

    00000023`0f5ffa50 00007ffa`c83d7bd4 : 00000023`0f5ffa70 00000000`00000000 00000000`00000000 00000000`00000000 : NMS!AK::WriteBytesMem::Bytes+0x10e187

    00000023`0f5ffa90 00007ffa`c9e6ced1 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x14

    00000023`0f5ffac0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21

    THREAD_SHA1_HASH_MOD_FUNC: c05f141dd92bb826ff32f379ae35d2e56c2f919d

    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 2bde7833c6f0e0d6caec0697012bb654b784d6ae

    THREAD_SHA1_HASH_MOD: 7a8778dddfeb061787ae41f230806a313c7015bc

    FAULT_INSTR_CODE: c2048b48

    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: NMS!AK::MemoryMgr::SetPoolName+d8a71b

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: NMS

    IMAGE_NAME: NMS.exe

    DEBUG_FLR_IMAGE_TIMESTAMP: 5dc1d304

    STACK_COMMAND: ~29s ; .ecxr ; kb

    FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_NMS.exe!AK::MemoryMgr::SetPoolName

    BUCKET_ID: APPLICATION_FAULT_INVALID_POINTER_READ_NMS!AK::MemoryMgr::SetPoolName+d8a71b

    FAILURE_EXCEPTION_CODE: c0000005

    FAILURE_IMAGE_NAME: NMS.exe

    BUCKET_ID_IMAGE_STR: NMS.exe

    FAILURE_MODULE_NAME: NMS

    BUCKET_ID_MODULE_STR: NMS

    FAILURE_FUNCTION_NAME: AK::MemoryMgr::SetPoolName

    BUCKET_ID_FUNCTION_STR: AK::MemoryMgr::SetPoolName

    BUCKET_ID_OFFSET: d8a71b

    BUCKET_ID_MODTIMEDATESTAMP: 5dc1d304

    BUCKET_ID_MODCHECKSUM: 2394fc8

    BUCKET_ID_MODVER_STR: 0.1.0.0

    BUCKET_ID_PREFIX_STR: APPLICATION_FAULT_INVALID_POINTER_READ_

    FAILURE_PROBLEM_CLASS: APPLICATION_FAULT

    FAILURE_SYMBOL_NAME: NMS.exe!AK::MemoryMgr::SetPoolName

    WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/NMS.exe/0.1.0.0/5dc1d304/NMS.exe/0.1.0.0/5dc1d304/c0000005/00e7e50b.htm?Retriage=1

    TARGET_TIME: 2019-11-10T05:27:24.000Z

    OSBUILD: 18362

    OSSERVICEPACK: 329

    SERVICEPACK_NUMBER: 0

    OS_REVISION: 0

    PRODUCT_TYPE: 1

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    OSEDITION: Windows 10 WinNt SingleUserTS Personal

    USER_LCID: 0

    OSBUILD_TIMESTAMP: unknown_date

    BUILDDATESTAMP_STR: 190318-1202

    BUILDLAB_STR: 19h1_release

    BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202

    ANALYSIS_SESSION_ELAPSED_TIME: 5f9

    ANALYSIS_SOURCE: UM

    FAILURE_ID_HASH_STRING: um:invalid_pointer_read_c0000005_nms.exe!ak::memorymgr::setpoolname

    FAILURE_ID_HASH: {f96a1b75-7302-90af-9e05-b827af554729}

    Followup: MachineOwner

    ---------

    My specs:

    GTX1060 6GB

    i5-8400

    16GB RAM

    SSD

    I have tried:

    >sfc /scannow

    >chkdsk

    >Windows Memory Diagnostic

    >Full system restore

    >Reinstalling the game

    >Verifying game file integrity

    >Tried normal and experimental branches

    >Updated all drivers

    >Updated windows

    >Updating steam

    >Deleting shadercache

    >Rolling back GPU driver

    Additional information:

    >No mods are being used

    >No game files have been changed in any way

    >Playing on lowest possible settings, both in-game and on NVIDIA control panel

    >Game mode: normal

    >Crash happens independently of what I'm doing in-game

    >Crash frequency: once per two weeks, increased to once per week, then increased to once per ~3 days, increased to 3 per day

    >All crashes produce the same crash dump above

    >Crash pattern: Game suddenly freezes, then message pops up reading "No Man's Sky not responding" then crash to desktop

    >~10% SSD space used

    >RAM usage of the game was ~3GB when it crashed

    I have been reporting this issue to Hello Games (The developers of the game) numerous times (one report every time a crash occurs), for ~2 months now, but they haven't yet responded. Meanwhile, the crashes
    have been getting more and more frequent.

    To anybody reading this: Could you please suggest something to prevent this issue from occurring anymore, particularly if you have encountered or seen this issue before? Any meaningful help
    would be very much appreciated.
     
    YeoBM, Sep 22, 2024
    #3
  4. ANGEL VAZQUEZ2
    Angel Vazquez2 Win User

    when i try to play no mans sky it loads then crashes with the error code: 0xc0000005,

    No Man Sky PC Game Pass

    I’m trying to play No Man Sky from my PC game pass and every time that I start playing the game crashes, I have all the requirements. What can I do?
     
    Angel Vazquez2, Sep 22, 2024
    #4
Thema:

when i try to play no mans sky it loads then crashes with the error code: 0xc0000005,

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