Windows 10: When I try to sign into my microsoft account it tells me that it doesn't exist. However,...

"We couldn't find an account with that username. Try another, or get a new Microsoft account.""*** is already a Microsoft account. Please try a different email address."How can my account not exist, yet already be an account?

:)

 

Sign in with a Microsoft account instead

I do in fact have an existing Microsoft account and if I go directly to Microsoft, everything works. The problem is clearly at Step 7 of the process of, "Sign in with a Microsoft account instead." I don't know why this is happening.

 

Creating or signing in to microsoft account

Hi Gloria,

The error code that your are getting when adding an account is usually caused by the following:

• Your phone has an incorrect date and time set.
• You do not have a data connection.
• Your phone is in a "bad state."

We suggest that you follow the steps on this link to set up your Microsoft
Account on your device.

Keep us posted for further assistance.

Regards.

 

Cannot sign in microsoft account.

My device: Lumia 520. GDR2.
I cannot sign in my Microsoft account on my device. It didnt say any error but Microsoft account is not listed in Email and account list. When I click add button, it will show microsoft account option but after press sign in, it is still not shown in email
and account. Another problem is i cannot delete facebook account. Error code: 0x83cf1202. I have tried as suggested here: http://support.microsoft.com/kb/2475837/en-us#step0x83cf1202 but as my Microsoft account is not shown, I cannot do step 6.

Any suggestion?