Windows 10: When I turn on my computer, I get A black screen with a blue mouse cursor when I turn it on

I buy power desktop that I played for video gamesWhen I turn on my computer, I get a black screen with a blue circle cursor Yesterday it worked fine I updated my drivers and Computer settings the computer settings needed an app for one of my SSD’s. I installed it and I had to reinstall the update on setteing

:)

 

Black screen with mouse cursor

Hi Ar Rom, thanks for answering.

I couldn't use any of those steps because I can't get through the blue screen.

I tried to clean install windows 10 using a bootable usb drive. I went to the boot manager and click on usb device (uefi), after that the windows logo shows up and a spinning circle a minute later the screen turned black. I could only see the cursor.

I left the laptop like that the whole night, in the morning the screen was still black with the cursor. So, I read that I should use a HDMI cable to watch the screen on a TV. I did that and nothing happened.

I turned it off and turned it on again and it worked perfectly until the login screen, suddenly I got a blue screen again with error:0xc000021a (I think it happened because I disconnected the laptop from the tv).

I had to turn it off again and when I turned on it shows the same blue screen with the "inaccesible boot device" message.

 

Screen turns black with the mouse cursor after login

Hi Rayabrishami,

I understand the inconvenience caused. I will be glad to assist you with this.

I would suggest you to refer to the suggestion given by Andre Da Costa under the error section, "Black Screen during installation" and check if it helps;

How to: Troubleshoot common Setup and Stop Errors during Windows 10 Installation

You can also refer to the suggestion given by Sharath Srinivasa in the link below and try the steps under the section "black screen after sign-in and you can see a mouse cursor" :

Black screen after upgrading to Windows 10


Do get back to us with the result. We will be glad to help if you need further assistance.

 

Black Screen with Mouse Cursor with continual repair loops

Next I did select volume and list volume X: