Windows 10: When I turn on my laptop, it can't boot properly, but it show:

When I turn on my laptop, it can't boot properly, but it show:

Automatic Repair couldn't repair your PC

Press "Advanced options" to try other options to repair your PC or "Shut down" to turn off your PC

Log file: C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt

Then, I click Advanced options

1. I choose every options but can't fix my problems. I choose

Windows Recovery Environment : the result is it just restart and nothing changed

Reset this PC: I choose keep my files because they are very important to me. But it show that There was a problem resetting your PC. No changes were made

System Restore: the result is note You must enable system protection on this drive and the button Next can't be clicked

Go back the previous version: it show that We ran into a problem and won't be able to take you back to the previous version of Windows
System Image Recovery: it show that Windows cannot find a system image on this computer

Startup Repair: the result is it just restart and nothing changed

2. I tried using command prompt too, but command bootrec /fixboot didn't work

3. When I see the SrtTrail.txt in command prompt it's written

Boot critical file C:\EFI\Microsoft\boot\resources\custom\bootres.dll is corrupt

Repair action: File repair

Result: Failed. Error code: 0x4005

Time taken: 4588 ms

What should I do? I'm so desperate right now.

I hope anyone can help me

Thank you so much

:)

 

Laptop won't Turn On

Have you tried showing the laptop some love? I once had a laptop not turn on until I gave it a hug. I tried again and it booted up. True story. *Big Grin

 

Re: All boot options are tried...

Hi Elda,

If the boot sequence didn't work, then we suggest try running the laptop in safe mode. To do this, here's a few steps to follow:

• Power down your laptop.
• Turn it back on again.
• When you turn it back on, press F8 repeatedly until the power on option appeared.
  
• If you see the boot option "Safe Mode with Networking", choose that option.
• See if you can boot up in Safe mode.

We'll look forward to your response.

 

Laptop won't Turn On

I'll just hug you, and you can come fix it.