Windows 10: When I want to download a game from a microsoft store, it keeps downloading to disk C: and...

and I need to drive E: because there's no room on disk C: there's no space. I tried changing the destination of the installation to disk E: but it keeps opening up in disk C: Please help me

:)

 

can't download games from store

Hi Krishna,

You might be experiencing this issue because of a connectivity issue or the Microsoft Store cache is corrupted. In order to diagnose the problem, we suggest that you try the following methods:

Method 1: Run the troubleshooter for Windows apps. This troubleshooter fixes problems that may prevent apps and games from downloading and installing correctly. To run the troubleshooter, kindly refer to the following article:

Run the troubleshooter for Windows apps.

Method 2: Manually reset the Windows Store app cache then try to download games again. To manually reset, follow the steps below:

• Click Start.
• On the search bar, type Command Prompt, and right-click Command Prompt
  from the results.
• Click Run as administrator.
• Type wsreset, and press Enter.

We also recommend that you download and install any pending updates that need to be installed on the computer through

Windows Update and check if it helps resolve the issue.

If the issue persists, kindly send us a reply with the following information so we can further pinpoint the cause of this issue:

• Do you only experience this issue when downloading a specific game from Microsoft Store? If yes, what is the name of the specific game you are trying to download?
• Have you tried downloading the game by accessing
  Microsoft Store using your web browser?
• What other troubleshooting steps have you tried so far?

Let us know how it goes so we can assist you further.

 

Unable to download games using app store

Hello,

Thank you for posting your query on Microsoft Community.

I would appreciate, if you can provide us the following information to help us understand the issue better?

• Do you get any error message/ error code while downloading the games from Windows Store?

You can check the location mentioned below for the downloaded games:

C:\Users\{User Name}\Downloads

If you do not see this game in downloads, I would suggest you to follow the methods given below and check.

Method 1: Run the SFC.

Follow the below steps:

• Open Command Prompt and select “Run as Administrator”.
• Type “sfc /scannow” without quotes and hit
  Enter.

Now check for the issue. If issue still persists try method 2,



Method 2: Try repairing the store and check if it helps:

1. Press WinKEY + X or put the mouse in the lower left corner

2. Open the Command Prompt (Run as Administrator)

3. Type in WSReset.exe and hit
enter.



If issue didn't get resolve try method 3,

Method 3:

Follow the below steps:

•Open Powershell as administrator

•Run the command

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Keep us posted if you face any issues on windows in future. We will be glad to help you.

 

Using games from the microsoft store

Based on the results you've obtained, this can be an issue with the Windows Store which affects the digital games you’ve downloaded from it. We suggest manually resetting the Windows Store cache. Here are the steps:

• Press the Windows + R keys to open the Run dialog box.
• Type WSReset.exe and click OK.
• The Store and a command prompt will now open with any message. The command prompt will automatically close after the Store's cache has been reset.

Once done with the reset, kindly click this
link and follow the steps on how to check for updates for apps and games from Windows Store. Search if there are any updates available for the affected game.

Keep us updated with the progress.