Windows 10: When I want to send mails in mail merge - I can't choose that option in word

I am used to using mail merge, but that was on another platform.Now, when I want to finish the mail merge with my Mac computer, the option to merge to email is not possible to choose.What can I do?

:)

 

Mail merge with Windows Mail

Can you do a mail merge to email using Windows Mail? I've set my default email app to Mail, but it doesn't send the emails. I've done mail merges to Outlook in the past so have no trouble going through the right steps in Word, using an Excel list for the
email addresses.

 

Office 2013 Mail Merge sending no emails

I used to have no problems sending a Mail merge on Windows 7, however, trying to do one today on Windows 10, and it's simply not working.

I've done everything the same, using an excel document as the data source, and that works fine. When I select Finish & Merge -> Send Email Documents and then OK, Word makes it appear it worked (all the dynamic values change to those of the contacts as it cycles through sending each email), but that's it. Not one email is sent; nothing in my sent items and nothing shows that any of those contacts have been email on our exchange or email archive software.

I've seen that people suggest that Outlook is my default app (it is). Double checked the registry key as well Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\(Default) has the value Microsoft Outlook.

I've literally done nothing different from when doing this on Windows 7; seems that the searches seem to suggest that it's a common problem as well, but everyone seems to say they had a problem and disappears from their support request (and most answer tell you to check the above registry key).

 

Email mail merge

Hi Joan,

To assist you with your concern, we need to ask you a few questions:

• What email are you referring to?
• Are you using Outlook.com, Outlook 2013/2016, or Mail app?
• Are you using Office 2013 or Office 2016?

For more information regarding Mail Merge, we suggest that you check on the links below:

• Use mail merge to send bulk email messages
• Use mail merge to personalize letters for bulk mailings

Let us know so that we can further help.