Windows 10: When is microsoft fixing scanning issues with scanners from the new update 24H2, have done...

Discus and support When is microsoft fixing scanning issues with scanners from the new update 24H2, have done... in Windows 10 Software and Apps to solve the problem; When is microsoft fixing scanning issues with scanners from the new update 24H2, have done everything nothing works its a programming issue... Discussion in 'Windows 10 Software and Apps' started by Anan P, Mar 3, 2025.

  1. Anan P Win User

    When is microsoft fixing scanning issues with scanners from the new update 24H2, have done...


    When is microsoft fixing scanning issues with scanners from the new update 24H2, have done everything nothing works its a programming issue

    :)
     
    Anan P, Mar 3, 2025
    #1

  2. FIX Microsoft Windows 11 Home issue of Scanning

    Hi

    Welcome to Microsoft community.

    I can suggest a few troubleshooting steps that might help resolve your issue:

    1. Update Scanner Drivers: Ensure that you have the latest drivers for your Epson scanner installed. You can typically find these on Epson's official website.
    2. Windows Updates: Make sure that Windows is fully up-to-date. Microsoft often releases patches and updates that could potentially fix issues like this.
    3. Scanner Settings: Check if there are any settings in your scanner software related to "eSCL" (which stands for eScan Configuration Language) and try adjusting them.
    In the meantime, it may be helpful to provide feedback about this issue directly to Microsoft via the Feedback Hub app in Windows 11 so they can investigate and potentially address it in a future update.

    You can submit your ideas and suggestions through the Feedback Hub, and the development team will regularly review submissions for ideas or fixes.

    Please share the feedback link here after submitting as it will allow others on the forum to vote for your submission, including me. More votes will lead to more visibility and higher priority to the development team.

    Please feel free to let me know if you have any further updates, thanks.

    Best regards

    Derrick Qian | Microsoft Community Support Specialist
     
    Derrick19 - MSFT, Mar 4, 2025
    #2
  3. Nikhar_K Win User
    Error: Set the PC to start scanning when scanning using Cannon scanner

    Hi,



    Thank you for writing to Microsoft Community Forums.



    In order to help you with the appropriate troubleshooting steps, please reply with the following details:



    • What is the complete error message?
    • Which application are you using to scan the document?
    • What is the make and model of the scanner?
    • Were you able to use the scanner earlier?
    • Which build version of Windows 10 is installed on the computer? To check type:
      winver in the search bar on the Taskbar and hit
      Enter.


    In the meantime, I suggest you to refer the steps mentioned in the article

    Install and use a scanner in Windows 10
    and see if that helps.



    Please reply with the detailed information to help you with the issue.

    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Mar 4, 2025
    #3
  4. When is microsoft fixing scanning issues with scanners from the new update 24H2, have done...

    Want to scan documents through Scanner in word

    Hello Vishwavani,

    Thank you for writing to Microsoft Community Forums.

    Please provide some additional information, so that we can assist you better.

    1. Are you able to use scanning for other documents?
    2. What is the make and model number of your scanner?
    3. Is it wired scanner or wireless scanner?
    4. Do you see any error message when you’re trying to scan?

    We can try and perform few steps and see if it helps.

    Step 1: Let’s check the responsible services to run scanner in the background.

    1. Go to Search, type Services.msc, and go to Services.
    2. Find Shell Hardware Detection service, right click on it, and go to Properties.
    3. Make sure that Startup type is set to
      Automatic.
    4. Click on Stop, and wait for the process to stop.
    5. Now, click to start once again.
    6. Restart your computer, and check if the issue is resolved.

    If the issue still persists, reply to us with screen shot. Refer the suggestion from
    Shawn ‘Cmdr’ Keene dated October 2nd
    2015
    on How to include a screenshot in your post.

    Hope it helps.

    Let us know if you got the help you needed by clicking ‘Yes or No’.

    Harish

    Microsoft Community – Moderator
     
    Harish_kum, Mar 4, 2025
    #4
Thema:

When is microsoft fixing scanning issues with scanners from the new update 24H2, have done...

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