Windows 10: When launching games occasionlly, the audio loops and freezes my entire computer.

I've heard this might be either hardware, corrupt windows files, or virus. I've had this computer for about 3 years now and its only just doing this. Any way to solve this issue?

:)

 

why does my headset audio stop working when i launch a game from steam

Hi,

There are several reasons why your headset is not working when launching a game from Steam. It is possible that the headset is outdated or not compatible with the game. To properly isolate your concern, please provide us the following information:

• Is the headset working when you use it for a different game or app?
• Have you tried using the headset for Xbox Live party chats?
• Does the headset work on a different device?

In the meantime, we suggest that you may perform the provided solutions on this

link to resolve sound or audio issues on your PC.

 

Game Bar freezes Computer

Hi,



Welcome to Microsoft community and thank you for posting your query.

I understand your concern. Let me help you to fix the issue.



To understand the issue better please provide us more information.

• 
  What is the model number of the computer?
  
• 
  Which game are you trying to play?
  
• Try playing other games and check what the status is.

Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1

I recommend you to uninstall/reinstall the display driver and check. Follow the below steps:

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for display adapter and click on it to expand.
  
• 
  Right click on the device and click on
  uninstall.
  
• 
  Once you are done uninstalling the driver, restart the computer. It will automatically install the generic display driver.
  

If this doesn’t help to fix the issue. I suggest you to update the display driver. Skip step3 from the above steps and right click on the
device and click on update.

Method 2.

If the above method did not help to fix the issue, I would suggest you to
go to the computer manufacturer website and download the latest display adapter driver. Visit the below link:

http://www.intel.com/content/www/us...for-5th-generation-intel-core-processors.html



Method 3.

For the sound issue try the below steps.

Step 1.

I suggest you to uninstall/reinstall the sound adapter driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• 
  Now click on Sound, video and game controllers
  to expand, right click on the device and click on uninstall.
  
• 
  Once you are done installing the driver, restart the computer. It will automatically install the sound adapter driver.
  

If the issue still persist, try the below steps.

Step 2.

I suggest you to update the audio driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• Now click on Sound, video and game controllers and right click on it and
  update the software.

Hope this helps. Keep posting us with the status we will be glad to help you.

 

my computer freezes when I sign off game.

Hi Joe,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

To guide you in the right direction, I need more information from the computer by answering the following questions:

• When you say, computer freezes when sign off game. Are you facing this with any of particular game?
• Are you facing this issue with all the games?
• When you say, scan my computer. Which scan exactly you want to run? Either virus scan or SFC scan?

To run SFC scan, I suggest you to refer the link below:

which will check your system for missing, corrupt or damaged files and attempt to fix them.

Please refer the article on “How to run System File Checker” and check if that helps.

https://support.microsoft.com/kb/929833/en-gb

Please do get back to us with the answers to assist you better with issue you are facing.