Windows 10: When playing a game, after a while, it goes to a black screen and crashes, affects VLC as well

So this is what happens:


I work from home, and most of the time I have time to play between cases, so I have the PC on from 10am to 4-5am


I usually have a game open, and VLC, and when I have nothing to do I game a bitVLC is running 80% of the time the PC is up


At some point during the day, usually on the evening, around 5-7pm both screens go black, then they loose signal for at least a few seconds and then they come back, but both the game and VLC are "dead", if I try to click the task bar nothing happens, as if W.Explorer was also dead, but I press the windows key in the keyboard and then I can right click on the task barClicking any icon doesn't work and open task manager and whichever gameHas happened in RDR2, Dying Light 2 and The outer worlds is marked as unresponsive, if I wait a bit, it closes, or I can kill it in the TM, and VLC is "Transparent" though the audio is still there. Once I kill the game, the task bar is accessible again and then I can click in VLC and double click the part where it would beTransparent and then I can see the lower bar, where I can go to the playlist and stop the video, and it restarts fine


Mi GPU, PSU, RAM and SSD are brand new, and I know it is not a power issue as the PC does not shut down at all, after this happens I have the issue where the 32 GB of ram are not recognizedthe RGB still lights up and CPUz does detect the 2x16 installed but sys info says I have 16 and I have to reseat the RAM, which I stopped doing after the 5th time this happened


I was thinking that maybe the dual screen thing was affecting, but I have had this setup since november with no issue until late january


I know a recent update addressed games in full screen crashing and the first day after that update it did not happen, but then yesterday it happened twice


The error I get when this happensFunnily enough I cannot find the one for yesterdays happening in event viewer is this


Faulting application name: DyingLightGame.exe, version: 1.35.0.0, time stamp: 0x5fc51ad3

Faulting module name: rd3d11_x64_rwdi.dll, version: 0.0.0.0, time stamp: 0x5fc518db

Exception code: 0xc0000005

Fault offset: 0x0000000000014f40

Faulting process id: 0x2da8

Faulting application start time: 0x01d6fb2a81ff8014

Faulting application path: E:\Steam\steamapps\common\Dying Light\DyingLightGame.exe

Faulting module path: E:\Steam\steamapps\common\Dying Light\rd3d11_x64_rwdi.dll

Report Id: c2f1e4ed-427d-4e05-af40-cbdb0646011d

Faulting package full name:

Faulting package-relative application ID:


And


Faulting application name: RDR2.exe, version: 1.0.1355.18, time stamp: 0x5fbbdfc6

Faulting module name: RDR2.exe, version: 1.0.1355.18, time stamp: 0x5fbbdfc6

Exception code: 0x80000003

Fault offset: 0x0000000002582cd8

Faulting process id: 0x3618

Faulting application start time: 0x01d6f66dc570898d

Faulting application path: E:\Steam\steamapps\common\Red Dead Redemption 2\RDR2.exe

Faulting module path: E:\Steam\steamapps\common\Red Dead Redemption 2\RDR2.exe

Report Id: 004fb2cd-b420-4405-9881-70243726f55e

Faulting package full name:

Faulting package-relative application ID:



Now, the three games are from steam, I have epic games but have not played in a while, though as this also affects VLC I doubt it has to do with the steam client




My set up is:

Core I7 6800k

Ram 32gb

GPU RTX 3080 OC version, though I do not modify anything

Screen 1, TLC 4k Google screen, 55"

Screen 2, Samsung 1080p 50"





Sys info:

OS Name Microsoft Windows 10 Home

Version 10.0.19042 Build 19042

System Manufacturer Gigabyte Technology Co., Ltd.

System Type x64-based PC

Processor IntelR CoreTM i7-6800K CPU @ 3.40GHz, 3401 Mhz, 6 Cores, 12 Logical Processors

BIOS Version/Date American Megatrends Inc. F23, 6/7/2017

SMBIOS Version 3.0

Embedded Controller Version 255.255

BIOS Mode UEFI

BaseBoard Manufacturer Gigabyte Technology Co., Ltd.

BaseBoard Product X99-Gaming 5P

Platform Role Desktop

Secure Boot State Off

Locale United States

Installed Physical Memory RAM 16.0 GB <-----Supposed to be 32, but I have to reseat the ram every time, I checked playing with 1 ram in there

Total Physical Memory 15.8 GB instead of 2, one day each, and it is still the same

Available Physical Memory 11.2 GB

Total Virtual Memory 30.3 GB

Available Virtual Memory 23.2 GB

Page File Space 14.5 GB

Page File C:\pagefile.sys

Kernel DMA Protection Off

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualization Enabled in Firmware Yes

Hyper-V - Data Execution Protection Yes

:)

 

Unable to play video games on Windows 10, black screen after log-in screen

Hi Natasha,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing with accessing the Windows 10 operating system, we will help you with this issue.

Do let us know the following to assist you better with this issue:

• From where are you trying to play the video games (downloaded/ from website)?
• If you are playing games from website which browser are you using?
• Were you able to see any error code/ error message when the game crashes?
• Are you able log-in to your computer?

This issue might have occurred due to corrupted/ outdated display drivers.

As you see black screen while logging to the desktop, I suggest you to refer to the below Microsoft article about this issue, try the troubleshooting steps and check if it helps.

Black screen after upgrading to Windows 10

Also, I suggest you to install all the pending updates on your device.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Kindly update the status of this issue and required information, we will be happy to help you further.

 

Black Screen, GPU Fan 100% When Playing Games

I would suggest going back to at least the October version:

 

Black Screen While Playing A Game.

Hello, My pc is experiencing a problems these 5 days, which is a 'black screen' while playing a game the whole screen goes black, and the only cure to this is to restart pc, but it still goes black when I play a game again. [behind the black screen there
is still playing the audio, and there is no cursor]. I want to find out whats the problem.