Windows 10: When playing any sort of heavy video games my pc has a system failure and restarts, I am...

Microsoft R Windows Debugger Version 10.0.27553.1004 AMD64Copyright c Microsoft Corporation. All rights reserved.Loading Dump File [C:\Windows\Minidump\062624-16500-01.dmp]Mini Kernel Dump File: Only registers and stack trace are availableSymbol search path is: srv*Executable search path is: Windows 10 Kernel Version 22621 MP 16 procs Free x64Product: WinNt, suite: TerminalServer SingleUserTS PersonalKernel base = 0xfffff806`17800000 PsLoadedModuleList = 0xfffff806`18413530Debug session time: Wed Jun 26 19:24:24.820 2024 UTC + 1:00System Uptime: 0 days 2:51:17

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Troubleshooting help: YouTube videos won't play on Windows 10 PC

I just got a new Windows 10 PC & I'm finding that it won't play YouTube videos. Specifically YouTube. In the video area the loading indicator circles indefinitely and I see this message...

Additional info & steps I've tried...

• Netflix plays flawlessly
  
• Other Macs, PCs, iOS & Android devices on the same network play YouTube videos no problem
  
• I restarted the machine
  
• Restarted the cable modem
  
• The machine can do other Internet stuff fine -- browse websites, email, etc.
  
• I cleared the browser cache & browsing data
  
• I tried a different browser (I tried Chrome & MS Edge)
  
• I looked under "Windows Defender Security Center > App & browser control" but I don't see anything there about blocking videos.
  
• Turned off ad blocker
  
• Tried connecting via Ethernet and wi-fi
  
• No peripherals connected to the machine
  

System info

Gigabyte Aero 15x
Windows 10 Pro

Version 1803

Installed on 8/14/2018

OS build 17134.228

Any help, advice, or further troubleshooting steps would be greatly appreciated. Thanks

 

losing audio when playing video games

Hi,

To isolate what's causing the issue you're experiencing, kindly provide us with some additional details:

• Were there any recent software or hardware changes made to your system prior to the issue?
• Have you done any troubleshooting steps in trying to resolve it?
• Do you experience the issue only when you're playing a certain video game?

Awaiting for your response.

 

I got a blue screen "VIDEO TDR FAILURE"

This morning, I was using my computer when all of a sudden I got a giant blue screen that said "your PC ran into a problem and needs to restart." The stop code read "VIDEO TDR FAILURE." After a quick search online I discovered that this code is often
linked to graphics card issues. The Display adapters listed in my device manager are "Intel(R) UHD Graphics 620" and "NVIDIA GeForce MX150." At the time of the blue screen, I was running a few tabs on Google Chrome with nothing too resource-heavy being present.
I've had no trouble playing fairly simple, but often graphics heavy games on this PC such as Minecraft and various emulators. My computer is an Acer Swift 3 that I purchased within the last year.