Windows 10: when playing game ,bsod occur

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BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Hope this helps. Keep us posted on the status for further assistance.

 

BSOD: 0x00000124 Occurs when gaming.


I have attached the zip file as per the BSOD posting Instructions.

Error as it occurs and steps taken:

• Can leave PC idle and it will not BSOD
• Can do general browsing/surfing/video viewing w/o issue
• Have performed Prime95 CPU stress test(ran for over an hour w/o issue)
• Have used "Real Temp" to verify that no cores are getting overheated. (Stays between 30-45 degrees Celsius even while gaming)
• So far the issue has only occurred when Playing games on my pc. (Games of Note include Binding of Isaac and Nuclear Throne)
• BlueScreenViewer by Nirsoft has identified the faulty driver as "Hal.dll" caused by address" hal.dll+35f1f"(this address has occurred in each BSOD.

This is a brand new PC with a fresh install of Windows 10 Home Edition x64(not an upgrade).

Have installed all up to date drivers for Chipset, Audio, and Graphics card from their respective manufacturers.

Any help in solving this issue would be appreciated.




EDIT: UPDATE:BSOD occurred an additional time. Same information from what I can gather via BluescreenViewer. Based on what little information was available online; I performed a RAM test (was shorter than I would like for 16GB worth, but it completed successfully). I then booted into BIOS and found that some voltage and other settings were manually adjusted (I didn't set this). Only thing I can figure is some of the base ASUS software I installed with the drivers changed some settings.

I have since uninstalled all unnecessary ASUS Software and changed BIOS Settings back to "Optimized Defaults". This put almost all voltage value to "Auto".

I will keep this post alive, but if I don't BSOD again by Monday I will consider it solved.

Thanks again for any help you are able to provide.

 

BSOD while playing games

Follow the instructions to run driver verifier again from BSOD while playing games, but now use these settings instead.

• Special Pool
• Force IRQL checking
• Pool Tracking
• Security Checks
• Miscellaneous Checks
• Power framework delay fuzzing
• DDI compliance checking
• I/O verification