Windows 10: When signing on to Windows 11 my wife is being asked for biometrics/pin on an outlook email...

When trying to sign in on her Windows 11 HP laptop she is being asked for pin or biometrics for an Outlook email address that she doesn't use. How can she access her account? It doesn't give her the ability to type in her password in to launch the machine. She has been locked out for a week. Suggestions on how to get access to the computer. She is trying to finish wedding shower cards for a friend, adding extra stress. Guidance would be appreciated. She tried forgot password on that account. It put her in a 24/48 hour security review that was 4 days ago.

:)

 

PIN/Biometric not working

Hello All,



I'm having Windows 10 installed on a lenovo laptop. My laptop was working fine untill yesterday. Today morning when I was trying to sign in, windows was showing message, "something happened and your PIN isn't available". At this time, my biometric password
was also not working, if tried with biometric it says PIN is required to sign in. When I tried to sign in using password, it is saying incorrect password although password os correct. Basically all three ways of sign in PIN, biometric and password is not working
and I'm unable to sign in.

Can someone please suggest a way to solve the issue without loosing data.

Thanks in advance.

 

PIN/Biometric is not working

Hello All,



I'm having Windows 10 installed on a lenovo laptop. My laptop was working fine untill yesterday. Today morning when I was trying to sign in, windows was showing message, "something happened and your PIN isn't available". At this time, my biometric password
was also not working, if tried with biometric it says PIN is required to sign in. When I tried to sign in using password, it is saying incorrect password although password os correct. Basically all three ways of sign in PIN, biometric and password is not working
and I'm unable to sign in.

Can someone please suggest a way to solve the issue without loosing data.

Thanks in advance.

 

How to install outlook express on windows xp with explorer 8?

This is an awkward problem to solve and one I don't think is worth the time and effort.

The OP would be better off either using a modern webmail service like gmail or outlook.com or using a modern email client like Windows Live Mail like FX-GMC suggested or Thunderbird from Mozilla. If nothing else, Outlook Distress was notorious for corrupting its data files and losing all your email in one easy step. Not worth it.