Windows 10: When Trying to Log In with Microsoft Live gets stuck on "Just a moment"

When Trying to Log In with Microsoft Live on Microsoft Edge or Microsoft Store it gets stuck on "Just a moment" and just reloads.This happens in Microsoft Edge, Microsoft Store and Xbox Live.

:)

 

Stuck on the "Just a Moment..." Screen

Hi Paul,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience caused. I will be glad to assist you with this.

I suggest you to follow the steps in the below link replied by Yashwanth Kotakuri
on 28th October 2015 and verify the result.

Redirecting

Hope this information helps. Reply to the post with updated status of the issue so that we can assist you further.

 

Windows 10 Activation Stuck on "Just a Moment"

I've seen other posts about hanging on installs, but I am not trying an install. Just got a new Lenovo X1 Carbon with Win 10 installed. Powered up and went through a few activation steps. Chose the Express installation. Now I am stuck with a screen that
says "Just a Moment" with spinning circles. Tried to reboot, but it goes back to the same screen after booting every time. Any suggestions?

 

Stuck at Just a moment

Hi,



Thank you for writing to Microsoft Community Forums.



Setting up Windows for the first time usually takes time, there should be an option to skip the set pin option, as you are not seeing the option, let’s try few troubleshooting steps and eliminate the root cause of the issue.



Method 1:



When you are setting up the account for the first time on the setup page, I suggest you setup the local account instead to Microsoft account and check. That should not get stuck on the pin screen, however you can convert the local
account to Microsoft account later.



You can also try to following two methods.



Method 2:

1. Try to disconnect all the unnecessary hardware connected to the system.
   
2. If you have the USB connected, try to disconnect the USB and reboot the computer.
   
3. If you are still not able to setup the system.
   
   The system might be downloading and try to connect to network to update.
   
4. Try to disconnect the internet and reboot the computer, you can update the PC once it gets to the desktop screen.
   

Method 3:

1. Boot Windows from same USB/Installation media that you use the install.
   
2. When you get to Install Now screen.
   
3. Click on Repair your PC.
   
4. That will take you to Windows recovery environment.
   
5. Navigate to Troubleshoot > Advanced options.
   
6. Click on Startup Repair and repair the computer, this will fix the problem that keeps Windows from loading.
   

Hope it helps.

Amit Sunar

Microsoft Community – Moderator