Windows 10: when vpn is connected windows shows no internet access even though there is

Discus and support when vpn is connected windows shows no internet access even though there is in Windows 10 Gaming to solve the problem; Since the most recent Windows 11 update, when I connect with my vpn, Windows shows no internet connection even though I am able to access the internet... Discussion in 'Windows 10 Gaming' started by semce2, Mar 30, 2022.

  1. SEMCE2
    semce2 Win User

    when vpn is connected windows shows no internet access even though there is


    Since the most recent Windows 11 update, when I connect with my vpn, Windows shows no internet connection even though I am able to access the internet on most apps, such as browser, email, windows update, but some other apps won't work showing error there is no internet access, Trickster, Spotify. I have the most recent software application from my vpn installed and have scanned for outdated drivers. All were working prior to the last Windows update.

    :)
     
    semce2, Mar 30, 2022
    #1
  2. AJ99000
    aj99000 Win User

    No Internet Connection When VPN Is Connected

    This particular issue has been going on for almost a month now. My companies IT department is still trying to figure out the root cause. Below is a list of isolation / troubleshooting i've done.

    Issue: Once connected to the work VPN (successfully) the internet connection on the Windows 10 machine disconnects and does not allow any network traffic.

    OS: Windows 10 Home - Version: 1909 (OS Build 18363.476)

    Computer: Razor Blade 2019

    - Latest drivers installed

    - Latest Windows updates installed

    - System Wide issue

    Troubleshooting / Isolation

    • Cellular Data: Verified the Windows machine can connect to a hotspot and successfully browse the internet. (No VPN involved)

    • Cellular Data + Work VPN: Verified the Windows machine can connect to the hotspot & successfully connect to work VPN and successfully browse the internet.

    • Home WiFi: Verified Windows machine can connect to the home wifi network and successfully browse the internet (No VPN involved)

    • Home WiFi + Work VPN: Verified Windows machine can connect to home WiFi. It can successfully connect to work VPN. However once the work VPN is connected, the home WiFi network indicates (No Internet Access)

    • Ping Test + Work VPN: Verified I can successfully ping (work) websites and even the work VPN URL successfully without any packet loss. However once I go to ping (non-work) related addresses like google.com, apple.com etc. there is packet loss.

    At this point I decided to test my work VPN on my iPhone & Apple Mac.

    • iPhone: Home WiFi + Work VPN: Verified the iPhone successfully connects to home WiFi network and the work VPN and can successfully browse the internet.

    • Mac: Home WiFi + Work VPN: Verified the Mac successfully connects to home WiFi network and the work VPN and can successfully browse the internet.

    Isolated: Only the Windows machine seems to be affected. I even verified this issue occurs on multiple Windows user accounts on the Windows 10 machine.

    - Windows 10 is fully updated to the latest November Windows 10 update and issue persists

    - Deleted and Added the VPN configuration several times and issue persisted.

    Third Party VPN Client Test: Tested with Nord VPN and the Windows machine successfully connected to the home WiFi network & the Nord VPN connection successfully connected to a random server and successfully browsed the internet.

    - Disabled IPV6 on VPN & WiFi network configuration (Per IT Support guidance) and issue persisted

    *Currently updating to Windows 10 Insider Preview 19033.1 (vb_release) to see if this might fix anything pertaining to Windows 10 VPN.

    Thanks for any additional guidance / suggestions / help that the community offers.
     
    aj99000, Mar 30, 2022
    #2
  3. BRANDONWH64
    brandonwh64 Win User
    How to set up a VPN in Windows 7 HELP!!

    Following are the steps for configuring Incoming VPN Connection in Windows 7

    First go to Control Panel and open Network and Sharing Center.
    Click on Change adapter settings.
    Press Alt+F and select New Incoming connection
    Put a check on who you’d like to give access to this computer or you can configure a new account by clicking on Add someone,after that click on Next.
    Put a check mark on Through the Internet. Click on Next.
    Select the protocols you want to enable for this connection. Click on Allow access.
    Make a note of the Computer name as this will be used by the client to connect to this computer and after that Click on Close.

    Following are the steps for configuring Outgoing VPN Connection in Windows 7

    First go to Control Panel and open Network and Sharing Center.
    Click on Set up a new connection or network.
    Select Connect to a workplace then click on Next.
    Select Use my internet connection (VPN).
    Type the IP address or computer name where you wish to connect and your connection name under the Destination name field.
    Enter a User name and password that has been granted access to the host computer.
    For getting connected through created VPN connection, you can either right-click on the Network icon in the system tray and select Network and Sharing Center or go to Control Panel and open Network and Sharing Center, and click on Connect to a network.
    Now connect VPN Connection windows will appears.
     
    brandonwh64, Mar 30, 2022
    #3
  4. NIKHAR_K
    Nikhar_K Win User

    when vpn is connected windows shows no internet access even though there is

    Windows 10 apps not working on the Ethernet Windows 10 VPN internet connection

    Hi,



    Thank you for writing to Microsoft Community Forums.



    In order to assist you with the appropriate troubleshooting steps, please let us know:




    • Does this issue occur only with Microsoft apps?

    • Are you able to browse any website while connected to internet?

    • Which build version of Windows 10 is installed on the computer? To check type:
      winver in the search bar on the Taskbar and hit
      Enter.



    As you have mentioned that you are connected to internet with Ethernet via Windows VPN, I would suggest you
    try disconnecting VPN and see if you are able to access the applications.



    We await your response.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Mar 30, 2022
    #4
Thema:

when vpn is connected windows shows no internet access even though there is

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