Windows 10: When waking up from sleep, BSOD (Critical Process Died) or no video

I have an issue with my PC where I'll either get a BSOD (with Critical Process Died error) or a black screen (no video).

Here's how I can describe the issue best:

• My PC is a custom build and was completed last week.
• Windows 10 is a clean install.
• Windows version number is 20H2 (OS Build 19042.746).
• The issue happens each time I wake up the computer, but it does not happen as soon as it goes to sleep. While troubleshooting the issue, I was not able to replicate it by waking up the computer as soon as it went to sleep, I have to wait a bit for it to manifest (PSU sleep state related?).
• Even if I get no video, my monitor will open.
• At first, my computer would boot back straight to BIOS. I have unchecked the option for Windows to restart automatically and now it does not restart.
• I have a PCIe Gen 4 motherboard and GPU, but a Gen 3 riser cable. I built in a SFF case, so the riser cable is a must. When building the computer, I had to first build outside the case to plug the GPU in the motherboard directly and change the PCIe settings from Auto to Gen 3. I don't know if it could be related?
• As far as I know, I'm not seeing anything suspicious in Event Viewer after rebooting.
• To reboot the computer, I must force reboot, but I do now have to hold the power button for 4 seconds, it reboots as soon as I press it.

I have tried the following to try to fix the issue, nothing worked:

• Updated all drivers
• Disabled hibernate
• Disabled Fast Startup
• Ran System File Checker
• Created a new user to test if the problem persisted

And the requested logs:
DESKTOP-2QTSF9S-(2021-01-31_20-16-37).zip

Any help is welcomed!

:)

 

critical process died

Hello,

Please try suggestions mentioned here:

[FIX] CRITICAL_PROCESS_DIED BSOD In Windows 10

Hope this helps, Good luck

 

BSOD critical process died

My replies in red.

 

BSOD - Critical Process Died

Hi Tony,

The blue screen error with a stop code 'Critical Process Died' that you encountered can be caused by a recent update, device drivers that got corrupted or system files that got corrupted. For us to resolve your concern, kindly answer the questions below:

• What changes were made or what updates were installed prior to the issue occurring?
• Did you mean to say that you ran your device in safe mode when you said that you booted the device with only Microsoft Processes running?
• Which version and build of Windows 10 is installed on your device?

As an initial recommendation, we suggest that you follow the steps on this
link to run the driver verifier. Driver verifier is an inbuilt tool in the Windows operating system, which helps you to test the drivers which may be corrupted. These corrupted drivers may contribute as to why you're getting a "Blue Screen of Death" (BSOD)
or stop errors.

We look forward to your response to our queries.