Windows 10: When Wifi is on my bluetooth stutters, how do i fix this?

When Wifi is on my bluetooth stutters. It only happens with my laptop a hp probook 455 bought at the beginning of this year, while bluetooth on my phone works fine with the wifi. it's not the headphones as it happens with a different pair and my soudbox aswell.the problem appeard about 2 weeks ago and i completely reset my notebook but that didn't fix it. sometimes it works with the wifi and sometimes the interference is less than other times. bluetooth troubleshooter didn't find anything. wifi is 5gigHz.Edit: the problem never appears when wifi is off. i don't have the option of ethernet.

:)

 

Bluetooth audio stuttering

Hi Flinn. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

Try these fixes for Bluetooth Headset stuttering:

https://wethegeek.com/how-to-fix-windows-10-blu...

https://windowsreport.com/bluetooth-audio-stutt... (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

https://lifehacker.com/how-to-fix-bluetooth-aud...

https://www.reddit.com/r/DellXPS/comments/nunvm...

https://www.thewindowsclub.com/fix-bluetooth-au... (Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)



https://e-methodstechnologies.com/fix-bluetooth...



https://blog.taotronics.com/headphones/fix-blue...

https://www.minitool.com/news/fix-bluetooth-aud...



Feel free to ask back any questions. Please report back results for all steps given so I know what else to suggest if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

 

Bluetooth audio stuttering

Hi, Nathan Haislip

Welcome to the Microsoft Community.



If you are experiencing Bluetooth audio stuttering issues with your headsets on Windows 11, here are some additional steps you can take to troubleshoot and potentially resolve the problem:

1. Update Bluetooth Drivers: Even if you didn't find any driver updates through the regular update process, you can manually check the manufacturer's website for your laptop model to download and install the latest Bluetooth drivers.
   
2. Disable Exclusive Mode: Settings > System > Sound > More sound settings > Playback > Properties > Advanced tab and uncheck the boxes under "Exclusive Mode" to allow applications to take exclusive control of the device.
   
3. Reset Bluetooth Cache:
   
   • Open Command Prompt as an administrator and run the following commands:
     
     
   • This will reset the Bluetooth service and clear the cache. Restart your laptop afterward.
     

Apart from that, you can also consider the impact of signal interference, signal strength aspects on Bluetooth quality, and you can even consider buying a new Bluetooth transceiver (which is not expensive as far as I know).

If none of these steps resolve the Bluetooth audio stuttering issue, it's possible that there may be a compatibility issue or hardware problem. In such cases, reaching out to the manufacturer's support team for further assistance might be necessary to diagnose and fix the issue.

Best Regards

Martin | Microsoft Community Support Specialist

 

Lumia 930 Denim update - Bluetooth music stutter

Having had a battle with stuttering sound tonight here you have my conclusions using Nokia 920:

• Stuttering only occured when playing music with Bluetooth connection
• NO stuttering playing music via phone's speakers (i.e Bluetooth OFF)

• This should prove that: Music being played isn't corrupted in any way (Ripped my own cd's for testing this)
• This is MAYBE a Bluetooth only-issue (but my tests indicate other...)

To make things more complicated, here's my (short) story:

I earlier had a small BT-speaker that worked flawlessly with my Nokia 920. Never had any stuttering at all.

Then I bought a new BT-speaker...

It could be that the new patch arrived (and got installed) before I bought the new speaker, and that's the reason why the stuttering is appearing.

But now I'm getting the stuttering but I have ruled out some more conditions for when the stutterings occurs. Some of them seems to contradict others in this post - but this is what's happening to me!

This is what's happening with Bluetooth connected and wifi turned off :

• Streaming audio from my NAS to the phone = No stuttering at all
• Streaming audio from Swedish public radio(I.E. random website) = No stuttering at all

So my conclusion is that BT COULD be working as intended (at least for me) but I get the stuttering ONLY when I play stuff stored on the phone