Windows 10: When will Microsoft fix the mouse lag and keyboard lockup issues on Windows 11?

I just bough a new Surface laptop 5 and from day 1, I have been having intermittent, but consistent mouse lag and keyboard lockup issues. It's only with my Logitech Bluetooth mouse and keyboard. I never had issues with my previous Dell laptop with the same mouse and keyboard. I tried driver update, uninstall, reinstall, manually and automatically. I updated Windows and changed the batteries but nothing helped. Sometimes restarting my laptop temporarily resolves the issue but it always returns. This is insanely frustrating and makes it difficult to be productive at work and and at home. The tou

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How to troubleshoot the USB receiver mouse lagging issue?

Hi there

We have this issue on one of our machines. It has a lag on the mouse as well occasionally on the keyboard as well. The mouse and keyboard are using a single USB receiver. It's random but yesterday it happen regularly.

What the troubleshooting steps so far:

* The machine has 2 USB ports and tried all of them it's same issue
* Update the driver - it's pretty generic and it's updated
* The trackpad is fine and built-in keyboard - no lagging
* Tested those 2 USB mouse and keyboard on other machine - worked well - no lagging
* Tested with other USB receiver mouse only and it's not bad as the current one but it can see the lagging.
* Bought a new HP mouse and keyboard USB receiver, tested and it's same result.
* Use the Bluetooth mouse and wired keyboard. Worked well - NO lagging so far for last 2 days !!!
* Been escalated to Dell Support as well - but no news as yet

Not sure what causing this. Any ideas?

This is our environment:
Dell Latitude laptop
Dell monitor
Windows 10 Version 2004
Toshiba Dynadock docking station
Microsoft USB mouse and keyboard
HP USB mouse and keyboard
Microsoft Bluetooth mouse
Microsoft wired keyboard


I'm appreciated your help and pointer.

Thanks

 

Keyboard and mouse lag issues

Hi,

My name is Mohammed Shuaib, an Independent Advisor and I'm here to assist you with the issue of keyboard and mouse lag. Please follow the steps in the below article to fix the issue.

https://www.minitool.com/news/windows-10-keyboa...

Let me know the status after performing the above.

Regards

Shuaib

Independent Advisor

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly
research any product advertised on the sites before you decide to download and install it.

 

Keyboard and mouse lag issues

Ive just recently bought a new Acer PC with Windows 10 to replace a really slow Apple iMac.

Worked fine for first few weeks and now i have severe keyboard and mouse lag. I have replaced the mouse 3 times and the keyboard twice and the issue remains to the point that the PC is unusable and i am back to using the now faster Mac.

I have looked at the forums and have tried a number of the suggestions but it is almost impossible to do this when the mouse and keyboard will only intermittently work.

Could anyone please offer any further advice?

Thanks in advance