Windows 10: When will Microsoft take support seriously and fix the abysmal service currently offered?

India Maccabe · Jan 10, 2024

I have been trying to fix quite a simple issue for over a year now because everytime I bring it up to Microsoft they say that they will get back to me within 72 hours then they close the ticket without resolving my issue. I cannot call them because the automated message always comes back around to hanging up on you. I just want to talk to someone about my issue but cannot. I tried calling to make a complaint, only to be hung up on by the automated messages. I tried going online to make a complaint but kept just being redirected to the support page. I tried asking a member of the community but

:)

Brink · Jan 10, 2024

Microsoft offers IT guidance to prepare for Windows as a Service

When Windows 10 arrives this summer (and Windows Server 2016 next year), Microsoft is going to be making some noticeable changes to how and when it delivers security fixes, hotfixes and rollups.

What can IT pros do now to prepare for the new Windows world order?

Company officials provided some potentially controversial suggestions and guidance during Microsoft's Ignite conference in Chicago. In a session entitled "Getting Ready for Windows 10: Servicing Windows Client and Server in a Managed Environment Today" (Video and slides available here; a good summary from Microsoft Premier Field Engineer Robert Smith is here), Thierry Paquay, a manager on Microsoft's Customer Experience Engineering team, discussed where Microsoft is and where it's going with its patching and updating process.

The reason Paquay's guidance could be considered controversial is Microsoft's current patching track record leaves quite a bit to be desired on the quality front, as more than a few have noted. At Ignite, Microsoft execs said they believe the company's move to require more users to apply Windows patches in sequential order on a regular basis will help improve the current Patch Tuesday approach.

Microsoft's track record with security fixes is better than many might expect, Paquay told Ignite attendees. He said in 2014, 87 percent of Windows and IE security updates were successful and didn't require a re-release, a percentage he maintained was quite favorable.
Click to expand...

Read more: http://www.zdnet.com/article/microso...-as-a-service/

Brink · Jan 10, 2024

Microsoft offers IT guidance to prepare for Windows as a Service

When Windows 10 arrives this summer (and Windows Server 2016 next year), Microsoft is going to be making some noticeable changes to how and when it delivers security fixes, hotfixes and rollups.

What can IT pros do now to prepare for the new Windows world order?

Company officials provided some potentially controversial suggestions and guidance during Microsoft's Ignite conference in Chicago. In a session entitled "Getting Ready for Windows 10: Servicing Windows Client and Server in a Managed Environment Today" (Video and slides available here; a good summary from Microsoft Premier Field Engineer Robert Smith is here), Thierry Paquay, a manager on Microsoft's Customer Experience Engineering team, discussed where Microsoft is and where it's going with its patching and updating process.

The reason Paquay's guidance could be considered controversial is Microsoft's current patching track record leaves quite a bit to be desired on the quality front, as more than a few have noted. At Ignite, Microsoft execs said they believe the company's move to require more users to apply Windows patches in sequential order on a regular basis will help improve the current Patch Tuesday approach.

Microsoft's track record with security fixes is better than many might expect, Paquay told Ignite attendees. He said in 2014, 87 percent of Windows and IE security updates were successful and didn't require a re-release, a percentage he maintained was quite favorable.
Click to expand...

Read more: http://www.zdnet.com/article/microso...-as-a-service/

Borg 386 · Jan 10, 2024

Windows 10 Anniversary Update freezing: Microsoft offers temporary fix

Microsoft has offered workarounds to address a mystery freezing issue that's affecting some systems after installing the Windows 10 Anniversary Update.

The update hasn't caused any widespread issues since its release a few weeks ago, but Microsoft says it is investigating a few reports that the update is causing some devices to lock up.

"Microsoft has received a small number of reports of Windows 10 freezing after installing the Anniversary Update on systems with the operating system stored on a solid-state drive (SSD) and apps and data stored on a separate drive. This issue does not occur when starting Windows 10 in Safe Mode," Microsoft said on its support forum.

Microsoft is likely to roll-out a fix as part of a software update eventually, but until it's completed its investigation, it has provided steps to overcome the freezing issue.
Click to expand...

Windows 10 Anniversary Update freezing: Microsoft offers temporary fix | ZDNet

UPDATE: New MS Tool to repair problems with Anniversary Update available - Windows 10 Forums

Unauthorized, mislabeled Microsoft support tool leaks; could cause more trouble than it cures | ZDNet

Windows 10: When will Microsoft take support seriously and fix the abysmal service currently offered?

When will Microsoft take support seriously and fix the abysmal service currently offered?

When will Microsoft take support seriously and fix the abysmal service currently offered?

When will Microsoft take support seriously and fix the abysmal service currently offered?

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