Windows 10: When will MS fix the update to Win11 that makes File Explorer crash/unavailable?

Discus and support When will MS fix the update to Win11 that makes File Explorer crash/unavailable? in Windows 10 Software and Apps to solve the problem; Cumulative Update for Windows 11, Version 22H2 for arm-64 based Systems KB5031354... Discussion in 'Windows 10 Software and Apps' started by LeighH1, Oct 19, 2023.

  1. LeighH1 Win User

    When will MS fix the update to Win11 that makes File Explorer crash/unavailable?


    Cumulative Update for Windows 11, Version 22H2 for arm-64 based Systems KB5031354

    :)
     
    LeighH1, Oct 19, 2023
    #1
  2. vinceip Win User

    Explorer Crash FIX!


    Our old Dell Inspiron N5110 got this problem also.
    Taskbar keeps refreshing. Thanks many hints from guys above pointed me the direction to fix it.
    From Reliability History Monitor I found Explorer keeps crashing because of IDTNC64.CPL (type reliability history at Start)
    1. the issue was from IDTNC64.cpl, the sound driver,
    but I could not successfully to uninstall it from device manager nor control panel or rename the file or the folder.
    2. uninstalled High Definition Audio Device few times, problem remain
    3. tried to uninstall within Control Panel > Program file, yet Control Panel only open 2, 3 seconds then closed automatically.
    4. finally solved Control Panel shut down problem by going to msconfig>services>and disable Windows Error Reporting Service. see below sequence:
    Click window + R keys, type msconfig, Enter to open msconfig, click Services Tag and look for Windows Error Reporting Service. Unchecked it, then apply, ok then reboot system when it suggests.
    5. After this, open Control Panel by clicking Start > type Control Panel. Then my Control Panel open and stay put, won't shut down by itself.
    6. In Control Panel > Programs > I found IDT Audio and successfully to uninstall it.
    7. No more taskbar refresh or Windows Explore shut down after uninstalled IDT and Sound still works great!!!
    8. repeat step 4 to check Windows Error Reporting Services by clicking it. OK then follow system suggestion to reboot.
    9. Control Panel still able to open and remain open. Sound still works and no more refresh.
    10. From Reliability History monitor found no more Windows Explorer crashing.
    I am happy and hope above steps help
     
    vinceip, Oct 19, 2023
    #2
  3. File Explorer Crashes with MS Word files

    Is there a quick fix to File Explorer crashes when clicking on MS Word files?
     
    José Bird, Oct 19, 2023
    #3
  4. Harvy Win User

    When will MS fix the update to Win11 that makes File Explorer crash/unavailable?

    Windows explorer crashing

    Hi,

    I am having the same problem as the OP in this thread.
    Windows Explorer crashes whenever I open my external HDD or thumb drive in explorer..

    I have tried the fixes listed in the above thread and I am getting the same error message as 'ktadie' (post 16). I think this is because I am running Windows 7 Professional. Windows explorer crashes when I open my 'Films' folder on my brand new 2tb external HDD. I have about 300 .avi files in this folder and some of the .avi files are several years old.

    In short I believe I need the same fix given by 'Wile E' (post 7) but updated for Windows 7 Professional.

    Thanks in advance.
     
    Harvy, Oct 19, 2023
    #4
Thema:

When will MS fix the update to Win11 that makes File Explorer crash/unavailable?

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