Windows 10: Whenever I enter a game, my computer restarts, what should I do?

Sometimes for example I just start warzone, or any other game and it restarts at other times it takes a couple of minutes within a match and it restarts. According to MSI There are no overheating problems, nor do I smell something burning in my pc. My computer specs are: Ryzen 5600GNvidia 307016 Gb Ram500 GB SDD700 BR Power SupplyI have been watching videos on possible solutions, they lead me to check event viewer and just in case these are the results.Warning : DistributedComWarning: LSACritical: Kernel PowerThe computer has no more than 3 months since it was built.Please if anyone can help m

:)

 

microsoft games

Hi Patti,

Interruption during the update is one of the common reasons why you are having this problem. To help you resolve this issue, we suggest that you follow the steps below:

• Click Start and search appwiz.cpl then press
  Enter.
• Click on Turn Windows features on or off.
• Clear the check-mark before Games.
• Click on Ok.
• Restart the computer.
• Turn the feature back on by placing a check-mark before Games.
• Restart the computer again.

Kindly provide us an update, so that we can assist you further.

 

Game Bar freezes Computer

Hi,



Welcome to Microsoft community and thank you for posting your query.

I understand your concern. Let me help you to fix the issue.



To understand the issue better please provide us more information.

• 
  What is the model number of the computer?
  
• 
  Which game are you trying to play?
  
• Try playing other games and check what the status is.

Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1

I recommend you to uninstall/reinstall the display driver and check. Follow the below steps:

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for display adapter and click on it to expand.
  
• 
  Right click on the device and click on
  uninstall.
  
• 
  Once you are done uninstalling the driver, restart the computer. It will automatically install the generic display driver.
  

If this doesn’t help to fix the issue. I suggest you to update the display driver. Skip step3 from the above steps and right click on the
device and click on update.

Method 2.

If the above method did not help to fix the issue, I would suggest you to
go to the computer manufacturer website and download the latest display adapter driver. Visit the below link:

http://www.intel.com/content/www/us...for-5th-generation-intel-core-processors.html



Method 3.

For the sound issue try the below steps.

Step 1.

I suggest you to uninstall/reinstall the sound adapter driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• 
  Now click on Sound, video and game controllers
  to expand, right click on the device and click on uninstall.
  
• 
  Once you are done installing the driver, restart the computer. It will automatically install the sound adapter driver.
  

If the issue still persist, try the below steps.

Step 2.

I suggest you to update the audio driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• Now click on Sound, video and game controllers and right click on it and
  update the software.

Hope this helps. Keep posting us with the status we will be glad to help you.

 

I can't reinstall my previously installed games!!!

Hi Fahd,

It appears that you're having an issue installing your previous games after reinstalling Windows 10. We would like to know if it is only happening when you're installing your games or is it also happening when you're installing an app from Microsoft Store.

Meanwhile, we suggest clearing Windows Store's cache by performing these steps:

• Press Windows key + R.
• Type wsreset.exe then hit Enter.
• Restart your computer.

Keep us in the loop with the result.