Windows 10: whenever i play any game on my laptop it crashes please help....!!!

Discus and support whenever i play any game on my laptop it crashes please help....!!! in Windows 10 Software and Apps to solve the problem; whenever i play games it crashes after 30 second or a minute sytem freezes there or it restart .i have reinstalled the nvidia gpu driver also i have... Discussion in 'Windows 10 Software and Apps' started by Pratyush Gupta1, Jul 21, 2024.

  1. whenever i play any game on my laptop it crashes please help....!!!


    whenever i play games it crashes after 30 second or a minute sytem freezes there or it restart .i have reinstalled the nvidia gpu driver also i have uninstall the microsoft games service but there is no improvment.i am using laptop of acer aspire 7

    :)
     
    Pratyush Gupta1, Jul 21, 2024
    #1

  2. i have a gaming laptop that crashes during games

    Hi,

    A corrupted profile is one of the possible reasons why your computer crashes when playing a game. For us to provide proper resolution, we need to collect more information. Kindly answer the questions below:

    • When did the issue start?
    • Are you having this issue with all of your games?
    • What are the troubleshooting steps you have done so far?
    • Have you made any changes to your computer prior to this concern?
    • Were you able to play a game before without any problem while the charger is plugged in?
     
    Wilfred Mac, Jul 21, 2024
    #2
  3. drdeathx Win User
    Random laptop crashes in games.

    Oxymoron that is.... Your saying doubtful it would overheat but recommend he blows the dust with compressed air and recommend a laptop cooler. Now thats hilarious. Just saying.... I think you just said what I did but took the mantainence a step further.
     
    drdeathx, Jul 21, 2024
    #3
  4. Jacob_090 Win User

    whenever i play any game on my laptop it crashes please help....!!!

    "Video_dxgkrnl_fatal_error" while playing games on my Dell G3 laptop ?

    So every time I play a game after like half an hour or so, my game crashes (blue screen giving the error VIDEO DXGKRNL FATAL ERROR ), then when I relaunch the laptop my discrete GPU is gone, like missing from task manager and hidden in device manager. To fix it I have to restart my laptop then the Nvidia drivers come back and when I play my games again the same problem happens after a few minutes of playing the game. It's never happened unless I'm playing a game.
    I have tried:

    • reinstalling the graphics driver from NVIDIA.
    • removing the graphics driver using DDU in safe mode and reinstalling the latest one.
    • running sfc and dism

      None of the above methods helped.
      My laptop is out of warranty so don't suggest I take it to the Dell service center as they will just say to replace the motherboard, I know that and that will be like buying a new laptop.

      My laptop is a Dell G3 15 3500
      Specs -
      i7-10750H
      RTX 2060 6gb
      16Gb ram
      256Gb SSD
      Windows 11 home
     
    Jacob_090, Jul 21, 2024
    #4
Thema:

whenever i play any game on my laptop it crashes please help....!!!

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