Windows 10: whenever i play any games after a hour or so the laptop freezes

i have a acer nitro 5 , i5 9th gen with nvidia gtx 1650 . And whenever i play any games after a hour or so the laptop freezes , i tried updating all the drivers and still happens , after the freeze when i try to restart the laptop it will freeze again , almost feels like i cannot use it after it freezes for a while , what do i need to do

:)

 

Can't play Hit It Rich game and system freezes

Hi carmenstanley1,

Thank you for your response.

I can understand how frustrating it would be. This issue might be due to corrupted profile or if the game is not installed completely. I suggest you to follow these steps and let us know if it works.

Could you please help me with the below questions:

• Are you aware of any changes happened on the computer prior to this issue?
  
• Have you tried playing this game on other browser (Google chrome or Mozilla) and check for the issue?
  

Step 1: Uninstall or Repair the game.

1. Press Windows and
   R key together on your Keyboard.
2. Type appwiz.cpl and hit enter.
   
3. Right click on the Hit it Rich app > Select Repair or uninstall it.
4. Reinstall the application and check for the issue.
   

Step 2: Create a new local account.

The reason might be due to user account corruption, so I would suggest you to ‘Create
a local user or administrator account’ and check if the issue persists.

Note: You will not see all your files under your default file location.
So your data will be saved under C:\Users\User_name.

If you are facing issues with freezing, I would suggest you to follow the troubleshooting steps on
Tips to improve PC performance in Windows
10.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator

 

Laptop completely freezes while playing games


Hi,
after installing windows 10 (clean install) my laptop completely freezes, so far happend only while playing games. This is possibly related to nvidia gpu, because basicaly nothing else uses it. I dont get any error or bsod and nothing in the event log, it just hangs with the "bzzz" sound and i have to restart.
Games a tried playing are heroes of the storm and rocket league, got freezes playing both. Time it takes to freeze is random sometimes 10minutes and sometimes 3 hours.
heres some hw info HWiNFO64 Version 5.02-2575DESKTOP-LCVNKO9 ---------------------------------- - Pastebin.com any help appreciated.

 

Most hours played in a game!

I just realized something....

That game is ~1.5 years old... If that is accurate, you played, on AVERAGE 14 hours a day EVERY DAY...........What in the Sam Hell???????????? 14 hours a day average is called a PROBLEM. Yikes... scary... how old are you? Live in parents basement? How the hell can you manage 14 hours a day every day for 550+ days???????????????????????????????