Windows 10: Whenever I plug my computer to charger, an empty cmd panel pops up and then my computer...

Whenever I plug my computer to charger, an empty cmd panel pops up and then my computer shuts down. What do I do?

:)

 

My computer is frozen I can't restore or get to safe mode since software upgrade any ideas

Hi,

I suggest that you perform a Power drain and check if your system switches back on:

• Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
• Press and hold the Power button for 30sec
• Plug the charger/power cord and restart system

Please follow the steps to run System Maintenance troubleshooter on the computer:

• Type “Control Panel” on the search box.
• Click on Troubleshooting.
• Click on View all option on the left side of the Windows.
• Click on System Maintenance option.
• Click on Next and follow the onscreen instructions to troubleshoot the issue.

Thank you.

 

Blank screen when charger is plugged in

Hello Sudheer,

Thank you for keeping us posted on the status of the issue.

We appreciate you for the time and effort you have put in to resolve the issue. I would like to assist you further from here.

From the last update, I understand that the screen momentarily flashes to black display when power chord is plugged in or plugged out.

There can be several causes to this issue ranging from custom Power Options settings, driver configuration in Windows to voltage difference, power surges at a hardware level.

Please follow the below suggested methods and check if it helps to resolve the issue.

Method 1

Reset the power options settings in Windows. Please follow the below steps.

• Press Windows key + X from the keyboard.
• Choose Command prompt from the context menu.
• In the command prompt, type powercfg –restoredefaultschemes
  and press Enter.
• Exit command prompt

Method 2

Go into the display settings and change the refresh rate just to see if it has any effect. Follow below.

• Right Click on Start Menu and select Control Panel.
• Choose Display
• Click on Adjust Resolution
• Choose Advanced Settings
• Click on the tab Monitor.

Check if the Refresh Rate is set to 60 Hertz.

Also, I would suggest you to check with a secondary display to ascertain if the issue is with the display monitor or the charger you are connecting the laptop with.

For more relevant information, refer to the computer assembler/manufacturer's website support on updated drivers for the make and model of your computer compatible with Windows 10.

Hope the above information was helpful. If you need further information, feel free to write to us and we would be happy to help you.

Thank you.

 

My computer will lag out when I plug it in. (Don't know if it's the right section)

Sounds like some software is optimizing when plugged in. This would draw from your CPU causing a frame rate drop. Some programs are designed to only optimize when the laptop is plugged in.

What security software suit are you running? Can you give a list of non-windows processes when plugged in? Give it about 10 minutes plugged in before gathering the list. This will allow any program optimizations to start and bog the CPU.

I don't think there is anything wrong with his Laptop. This smells of a software issue.