Windows 10: Whenever I try to connect to my companies WPA2 Enterprise Wi-Fi I get "Unable to connect to...

I am currently trying to trouble a problem with authentication to our WPA2 enterprise Wi-Fi network. Whenever devices are freshly imaged for a new employee they are unable to connect to our WPA2 Enterprise Wi-Fi. This causes them to not be able to sign into the device because no Wi-Fi = No authentication. The only work around is to have the users sign into the device using an ethernet connection first. After that, they are able to sign into the device without issues using Wi-Fi. Things we have noticed:1. we have "WLAN-AutoConfig" enabled. Whenever an employee clicks our Wi-Fi network, it do

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Enterprise Wi-Fi networks

Does the KIN support enterprise networks? The device is advertised as Wi-Fi Capable, but does not support enterprise as far as I can tell. Does this mean that the device is Wi-Fi capable, but not certified. Because as far as I know, Wi-Fi certification requires
that the device support WPA2 security with compliance with IEEE 802.11i, which specifies both WPA2-Personal and WPA2-Enterprise as connection types.

My basic question is simple:

Can the KIN connect to enterprise-based networks? If not, are users being misled?

 

unable to connect to Wi-Fi

Hi,

I realize that you are unable to connect to Wi-Fi on your phone. I will try to help you with this issue.

Please answer these questions to get more clarity on this issue:

• 
  What is the make and model of the phone?
  
• 
  What is the error message you get while trying to connect to Wi-Fi network?
  

Suggest you to refer to these articles to check if that helps.

Internet Connections FAQ: https://support.microsoft.com/en-us/help/12497/lumia-internet-connections-faq

Connect to Wi-Fi: https://support.microsoft.com/en-us/help/17237/windows-10-mobile-wifi-connections

Keep us informed to help you further.

 

Unable to connect to Wi-Fi

Its not showing the available Wi-Fi network list so I am unable to connect.