Windows 10: Whenever I try to enable Spatial Sound it wont let me

Whenever I try to enable Spatial Sound it wont let me.so basically I've tried to use control panel and enabling it in headphone properties and it just goes back to off within a few milliseconds of selecting "Windows Sonic for Headphones"I've tried going into settings and selecting it under spatial sound format and its just a greyed out bar that doesn't even let me select anything and displays "Off"and right clicking sound icon, hovering over spatial sound and selecting "Windows Sonic for Headphones" but "Windows Sonic for Headphones" is also greyed out and I am unable to select itI am currentl

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Spatial Sound

Hi,

The Spatial Sound feature is available in Windows 10 but by default, it has been disabled. To enable it, follow the steps below:

• In the notification area, right-click on the sound icon.
• In the context menu, click on Playback devices.
• Select your playback device and then click on Properties.
• Click on the Spatial sound tab.
• Select the Spatial sound format you want to apply.

Get back to us if there is anything else. We'll be glad to help.

 

spatial sound is unavailable for this device

Hi,

The Spatial Sound feature in Windows 10 is disabled by default. To enable it, follow the steps below:

• In the notification area, right-click on the sound icon.
• In the context menu, click on Playback devices.
• Select your playback device and then click on Properties.
• Click on the Spatial sound tab.
• Select the Spatial sound format you want to apply.

Let us know if there's anything else we can help you with.

 

Spatial Sound

I followed the instructions but when I got to #4 spatial sound said off and there was no other info or any way to turn it on. I hit return to default but that did nothing. Please help. my earphones are off .