Windows 10: Whenever my Xbox Controller disconnects from my PC my screen glitches out and I get this...

Faulting application name: dwm.exe, version: 10.0.22621.608, time stamp: 0x8783b131Faulting module name: gameinput.dll, version: 0.2204.22621.1105, time stamp: 0x2267ac74Exception code: 0xc0000005Fault offset: 0x0000000000007801Faulting process id: 0x0x4A10Faulting application start time: 0x0x1D93016C1BFB447Faulting application path: C:\WINDOWS\System32\dwm.exeFaulting module path: c:\windows\system32\gameinput.dllReport Id:&n

:)

 

xbox controller glitched on pc

Hello Kieran Wellbelove,

We apologize for the belated response.

We know that the initial suggested fixes did not work. Let's try to do some basic troubleshooting now.

First, may we ask if you have tried it to another device?

Secondly, have you tried Hard reset/power cycle? Make sure to completely unplug the power supply

Try to visit these articles for more ideas on how to fix your issue.

• Troubleshoot your Xbox Wireless Controller | Xbox Support
  
• Update your Xbox Wireless Controller | Xbox Support
  

You may also double check if you have something missed when connecting your device. Connect an Xbox Wireless Controller to a Windows device | Xbox Support

We hope this time it would help.



Kind regards,



Xbox Forum Moderator

Microsoft Community

 

Can’t connect Xbox one controller to pc

Hello SubieTY,

Thank you for writing to Microsoft Community Forums.

Initially, we need to pair the device to show up in the list while connected through Bluetooth. Check with the below mentioned steps and see if it works.

• I would suggest you to check with the troubleshooting steps mentioned in the article on -
  
  Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller.
  
  
  
  
• You may also follow the steps from the below article to connect a controller to a Windows 10 PC -
  
  How to connect an Xbox One Wireless Controller to a Windows PC.
  

Hope it helps.

Mala S

Microsoft Community - Moderator

 

xbox controller glitched on pc

Hello Kieran Wellbelove,

With your latest response that says "every controller i connect to my pc doesn't work but if it is connected to another pc or an xbox it works" this means that it is your PC. May we ask if you have updated the latest windows version on that PC? If not kindly try to update it to its lates windows version and you may also include the game services.

Here are the steps on how to update.

1. Install PC updates including Optional Update. Guide - Update Windows
   
   • If you have issues with update, please check the troubleshooting steps available here - Troubleshoot problems updating Windows.
     
2. Please do the update of drivers, guide - update drivers in Windows.
   
   • NVIDIA
     
   • AMD
     
3. Note: Please make sure you know your credentials before proceeding to the next steps. If in doubt, try to manually sign in here: Microsoft Account | Home.
   
   • Log out from Xbox app and Microsoft Store. Make sure there is no account remain logged into those apps.
     
   • Reset/Repair Microsoft Store and Xbox app. Guide - Repair apps and programs in Windows.
     
   • Clear the store cache by typing “wsreset” in the Windows search bar. Run this as admin and wait for the screen to close and open the store automatically.
     
   • Try reinstalling the Gaming Services package on your Windows 10 device:
     
     1. Right-click the Start button in the lower-left corner of the main screen, and then select Windows PowerShell (Admin).
        
     2. In the Administrator: Windows PowerShell screen, type the following command and press Enter:
        

Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers

1. Wait for the process to finish.
   

1. Restart and disable all antivirus, antimalware, VPN, proxy, firewall and PC Optimizer.
   
2. Sign into the Microsoft Store and please update all the Xbox apps by following this guide: Get updates for apps and games in Microsoft Store.
   

Hope this will work, and we are looking forward to your response.

Sincerely,



Xbox Forum Moderator

Microsoft Community