Windows 10: where can I uninstall a program(can't use app and features)

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:)

 

can't uninstall program

Hi,

Welcome to Microsoft Community. I appreciate your effort in resolving this issue.

- Did you try un-installing the program from programs and features?

I suggest you to follow the steps below and check if it helps.

Repairing or removing programs

To uninstall programs, go to Settings.

• On the Start menu, then select Settings.
• Select System > Apps & features.
• Select the program, then select Uninstall. Some apps that are built in to Windows can’t be uninstalled.
  
• Follow the directions on the screen.

If you are still unable to uninstall the program, follow the steps below.

• In Search, enter Control Panel and select Control Panel.
• Select Programs > Programs and Features, then select the program.
• Select the program, then select Uninstall. Some apps that are built in to Windows can’t be uninstalled.
  
• Follow the directions on the screen.

Let us know the status.

Regards,

Guru Kiran

 

How to uninstall corrupt program (print master)

Hello,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

I would suggest you to follow the below steps to uninstall print master program and see if it helps.

• In search type Programs and Features and hit enter.
• Select the program from the list.
• Click on Uninstall and follow the onscreen instructions to complete the uninstallation.
  

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Apps and Features list an uninstalled App.

W10-64 Pro. Here is a picture of the problem. Phoenix OS is (as far as I know) UNinstalled.





Using a super file finder, there are no files with the word phoenix in its name on the computer FWIW.

A search of the registry finds a key Phoenix OS in two places. The first is here:

Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\PhoenixOS





and the 2nd reference is here:

Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\PhoenixOS

I am assuming removing these from the Registry will clean up the Apps and Features List of Phoenix OS(?)

Any and all advice is appreciated in advance.

Edit: The second registry reference is at:

Computer\HKEY_USERS\S-1-5-21-1742390423-1095737228-4217987103-1001\Software\Microsoft\Windows\CurrentVersion\Uninstall\PhoenixOS