Windows 10: Where can I use my Case Number from previous support?

I have an issue activating windows, and the guy I was talking with told me to use this Case Number once the issue came back up and I'd have windows activated by an Agent.


I'd prefer to use a Live Chat session like before. It's much easier and faster.

:)

 

Tech support Case Number

I was in a chat secession with Microsoft Support/Digital River India

They could not help me but was told there is a solution and to contact

microsoft.com/en-us/mobile/support/contact/

They gave me a case number so that Microsoft would know how to help based on what transpired in my chat support experience.

However is nothing specific at the above URL that I can leave the case number with to get the support I need.

What am I missing here?

How do I get in contact with Microsoft to follow up on my case?

SOLUTION Found under Setting/region not set to US the country where my card is issued from

 

AMD FX OC'ers Club

That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.

 

B3 Phenom support

I checked gigabyte's site on my GA-M57 and it didn't say anything about b3 stepping update, but all of the x3 chips are b3 steppings, so just use the x3 support bios if available.