Windows 10: Where did my PC backup to, is it on the cloud, and if so how can I delete it?

I got a prompt upon restarting my computer saying it's time to back up my files. I hit continue so I could say no to everything, since my only other options was "remind me in 3 days." Problem is, it only asked me if I wanted to connect to Windows from my phone, did some stuff, and said Windows 10 is mine again. I don't know what it did, and if it backed anything up, I need to know where it is so I can delete it, especially if it's on someone else's computer.I tried to contact Microsoft, but the closest I can get in "contact us" is the community. And whoever designed this website needs to be fi

:)

 

Unable to delete cloud playlists

I too am experiencing issues in deleting playlists from the Windows 8 Music App. I used the import feature in said app and would like to keep most of them there for use on that PC. However I would like to delete many of them from the cloud. With the
Cloud option selected I select a playlist then select the delete option. However nothing happens. The playlist remains in the cloud there, on my WP 8 phone and my xbox. My goal....

• Delete some playlists from the cloud while having them available locally on that PC

 

Reset your PC using cloud download fails

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that you are facing issues in resetting PC using cloud download option



In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the make and model number of your PC?
  
• What happens when you select cloud download option for reset?
  
• Do you get any error while trying to reset PC using cloud?
  
• Do you use Wi-Fi or wired connection for internet?
  
• Are you aware of any recent changes on the PC prior to this issue?
  

Please provide more information regarding the issue

Meanwhile, I would suggest you to perform a clean installation of Windows on PC, you can refer the section Clean install of Windows 10 using installation media from the article Reinstall Windows 10

Note: Performing a clean installation will remove all the applications/programs. Hence before doing that, please backup your important data at least on an external hard disk

If you are unsure about performing any steps, we do have videos for the same, you can watch the videos and perform the steps.

Refer: How to Clean Install Windows 10 on a PC Step-by-Step Guide

Additional information:

Optimize Windows 10 PC reset using the cloud

Optimize Windows 10 PC reset using the cloud - Windows Insider



Let us know how it goes, we would be glad to help you further



Vineet Kumar

Microsoft Community – Moderator

 

Unable to delete cloud playlists

Thanks Smittychat for the response. I need to reiterate however that the problem is with Playlists, not artists/songs/albums to the first steps you list above don't apply to my situation.

I looked at the threads above and it appears that the solution most had was to leave the Sync to Cloud option turned off with the PC Music App. I would hate to do this because I frequently add music to My Music with my PC so that I can have it in my library
when using my phone.

Your second set of steps say to locate the music files where it is stored...... My issue isn't with duplicates, it's simply that I can't delete cloud playlists so that they do not show up on my phone or xbox live. Currently there are no playlists showing
up in the Music App with my PC because I uninstalled/reinstalled it. So why are cloud playlists still showing up on my Phone and Xbox Live?