Windows 10: Where did this random "work or school" account come from?

I created this account yesterday for the first time and I was greeted with a prompt that said I had two Microsoft accounts using the same email, one is my personal account and the other a work or school account created by my IT department. This is my personal email and I have no knowledge of ever using it for work or school and I'm confused because I created this account very recently and I also do NOT have an active subscription to office 365 and I never did. I also managed to log into the work or school account but I got a message that said "access denied". Does anyone know what is causing this work or school account to appear and how I can remove it? I included an image as well.

:)

 

2 school accounts

Hello Harry,



Thank you for writing to Microsoft Community Forums.



If you are facing issues with syncing data of OneDrive from your School account, then I suggest you to follow the steps to

fix OneDrive sync problems.



However, if you want to add your School’s OneDrive account to your Windows 10 computer, then please follow the steps

how do I merge my personal and school Microsoft accounts?



Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.



Prakhar Khare

Microsoft Community – Moderator

 

Notification about work or school account whenever I start windows

Recently I have been getting the following notification whenever I log in to windows 10:

However, when I go there (or search for solutions online) I tend to end up with a step where I need to log into the specific account.

However, it is not my account but of someone who used my laptop recently, and who I don't want to bother with this.

I have full rights to my laptop, and am looking for a way to get rid of the notification.

 

Fix "Work or School account problem" after deleting an e-mail account.

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts taken by you in resolving the issue. I understand that you are receiving an error related to your email account. I’ll certainly assist you with the issue.



However, please let us know:

• When you say “I deleted the e-mail account” do you mean deleting the Microsoft account or deleting the account from your computer?
  
• Are you using a Microsoft account to login to the computer?
  

Meanwhile, I would suggest you to refer the troubleshooting steps mentioned below and see if that helps:

1. Press Windows logo key + I, to open
   Settings.
   
2. Click on Accounts, and select
   Access work or school from the left pane.
   
3. Now, click on the email account and select
   Disconnect.
   
4. Follow the on-screen instructions.
   

If this doesn’t work, you may want to try converting the account to a local account and see if that helps. Refer the steps mentioned below:

1. Press Windows logo key + I, to open
   Settings.
   
2. Click on Accounts and select
   Your info from the left pane.
   
3. Click on Sign in with a local account instead.
   
4. Follow the on-screen instructions to complete the process.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator