Windows 10: Where has my synaptics touchpad control panel disappeared?

Synaptics smbus touch pad on HP Pavilion laptop running windows 10 x64 update 1903


When the laptop was purchased it had windows 10 1709. the synaptic touchpad driver was the most recent and there was a control panel applet to change the settings of the touchpad.

Then came the feature update to 1903 accepted by me followed by a windows update of the synaptics driver. This resulted in the synaptics control panel software being deleted from control panel as well as the additional tab on the mouse applet

How can i get the touchpad control panel active again?


I was recommended to download a synaptics app from Microsoft store but i get an error downloading (only this) app


I have no problem with the driver and even the various default gestures function but I cannot access the touchpad control panel to make changes for my convenience


Thank you for any help on this issue


:)

 

synaptics touchpad

My synaptic touchpad has disappeared from my Toshiba Satellite Laptop and is not listed on my device manager. How can I reinstall it? I have OS Windows 10

 

precision touchpad settings/revert to synapsis driver

Hi,

Thank you for providing us the details.

I would suggest you to follow the below steps and check if it helps you finding the settings for Synaptics Touchpad.

• Press Windows + X keys, select Control Panel.
• Select Large view in Categories.
• Select Mouse and select Synaptics touchpad
  in the tabs and check if you can find the settings for it.

Keep us posted to help you better.

 

Synaptics TouchPad Driver Problem!

This problem sounds very similar to mine. Hoping for a solution.

I posted as a reply to <link>
"Synaptics SMBus TouchPad Drivers for Windows 10 build 1803 - HP Support Community - 6869807" but that post is over a year old so wish to bring this new symptom to the attention of HP.



After installation of Microsoft update [June 26, 2019 — KB4509478 (OS Build 17134.860)] the Synaptics touchpad ceased to function.



I tried various steps to get it back, without success. Need a solution from HP.



Here is what I've tried:

1. removal of Synaptics Touchpad device using Microsoft Windows 10 Control Panel > Device Manager

2. removal of Synaptics Touchpad driver taskbar widget from Microsoft Windows 10 Control Panel > Programs and Features

3. restart

4. download sp92533.exe (from HP FTP site) v 19.5.10.75 and install

5. restart

6. perform detect new hardware in Microsoft Windows 10 Control Panel > Device Manager

7. set View Hidden Devices in Microsoft Windows 10 Control Panel > Device Manager

Nothing seems to work. I suspect that HP needs to develop a new revision of the driver compliant with KB4509478 and/or Microsoft must repair the update to be compatible with Syntapics Touchpad.

Please help. HP Notebook computer is now becoming difficult to use without Touchpad.

HP Notebook 81EB Product ID X0S22UA#ABA, Serial Number CND7183MTL