Windows 10: Where is the DVD Rom drive on this all in one computer poly studio???

I AM QUITE PISSED!!!!WHERE IS THE DVD ROM DRIVE ON THIS ALL IN ONE COMPUTER POLY STUDIO???IF IT DOES NOT HAVE ONE, I WILL HAVE TO RETURN IT.SORRY FOR THE ALL CAPS.I AM EXTREMELY PISSED OFF.SPENT MORE THAN 1000 DOLLARS.IF THIS DOES NOT HAVE THE DVDROM DRIVE, I WANT MY GODDESS DAMNED MONEY BACK!!!!!!

:)

 

DVD/CD Drive Saying CD-Rom

My Dvd drive is listed in my device manager however it is set as cd rom in the description, it also wont open and is not set as my default drive, any suggestions?

windows 10 if that changes anything

 

DVD RW Drive

Hi Julia,

Welcome and thank you for posting your query in Microsoft Community.

I understand that you are having a tough time working on the computer.

Please provide us the following information:

• 
  What is the make and model of the computer?
  
• 
  What is the exact\complete error message?
  

Step 1: Try updating the DVD\CD-ROM drives from device manager.

• Press Windows key + X and click on
  Device Manager.
• Expand DVD\CD-ROM drives .
• 
  Right click on the driver and select
  Update Driver Software.
  
• 
  Restart the computer.
  

Step 2: I suggest you to check and install if there is any latest firmware update for DVD drive from the computer manufacturer.

Hope it helps.

Do update us with the details, we are glad to assist you further.

 

DVD ROM drive lags computer

Hi guys, i got a lite-on dvd rom drive and when i copy or burn files from a cd or dvd from the drive it lags my computer like crazy...not sure what the problem coz with my old dvd rom still using at the moment in the same rig it doesnt lag but as soon as i use the lite-on everything slows down....task manager says im using about 52% of my cpu...with the old dvd rom the cpu usage is basically still in idle...any help would be great thanks