Windows 10: Where is the HDR Streaming option?

My laptop says it supports HDR streaming but I cannot find the option to turn it on. The HDR itself is on, I just don't have the streaming option.

:)

 

HDR streaming not turning on.

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern that the HDR streaming is crashing in your laptop. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  
• What is the make and model of the PC?

However, we would like you to update the display/graphics driver to the latest version and also suggest you to refer this article and let us know the status of the issue:

Stream HDR video on Windows 10



We await your response,



Aditya Roy

Microsoft Community – Moderator.

 

HDR Streaming grayed out in windows 10

Hi Mohammed AlJasim,

We determined the issue and found out that your computer specs and graphics card are highly capable of enabling HDR and running a 4K video.

Since you've already tested this on Sony TV and its perfectly working fine, we suggest that you
contact your other TV manufacturer’s support team (which is
BenQ) directly for confirmation if this TV is really capable for
streaming HDR videos in Netflix or not.

To know how to contact them, you can visit this link:
BenQ Support.

Netflix has a feature to auto-detect the capability monitors or TVs if they can stream HDR videos or not.

Please respond to this thread to let me know how the issue progresses. Similarly, if you have more questions, please inform me by replying to this post.

 

(17763.1 and 18362.1)Play HDR apps and games option disapper when I set duplicate mode.

Hi Lin,



Thank you for writing to Microsoft Community Forums.



In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. What is the make and model of your computer?
   
2. What is the make and model of your both monitors?
   
3. As you have given multiple versions of Windows 10, is this issue occurring on multiple computers?
   

Not all displays are optimized for HDR. If you have two displays and move the HDR video onto a display that’s not optimized for HDR, you’ll get the appropriate standard dynamic range (SDR) as soon as new content starts to play.



To play streaming high dynamic range (HDR) video in Windows 10, your external display and Windows 10 PC needs to support HDR. To find the specifications for a specific PC or external display, visit the device manufacturer’s website.



It might be that one of your monitors doesn’t' support HDR, so I suggest you to refer
Display requirements for HDR video in Windows 10 and check
if your monitors support HDR.



You may also refer Stream HDR video on Windows 10 and
HDR and WCG color settings in Windows 10 and check if this helps.



We're looking forward to your response.