Windows 10: Where is the quarantine folder for Microsoft Safety Sacnner?

I've been using the free Microsoft Safety Scanner for years, dating back to when it was the One Care Safety Scanner (part of a paid protection plan Microsoft once had for business usage). But everyday users had access to the scanner & better yet, had the opportunity to choose if the file was safe or not, rather than making the decision on our behalf. We should have a say in the matter, in hindsight I guess we do, just don't run the software.


Have looked everywhere for the folder, all I can find is Windows Defender data, some in rather large encrypted files that cannot be opened with 7zip or other conventional tools.


The only reason 'why' I chose to run the Microsoft Safety Scanner (I believe in short, MSERT), which by default runs a short scan during Patch Tuesday & has for many years, is for an extra layer of protection, to catch what ESET/Malwarebytes & other manual tools may miss. MSERT has newer definitions than the MRT tool used at Windows Update.


Am disappointed that we no longer have a choice when runing this scanner, at least Windows Defender allows for exclusions. MSERT & MRT doesn't.


If anyone knows where the folder is located, please post, I'd love to hear from you, even if the file(s) has been encrypted and/or deleted entirely. At least I'll know what's going on & can decide whether or not to download & run MSERT in the future. One of the two files found was an actual threat (Trogan) after research, the other was clean (a game bundle from 2014 labled as a keygen). Yet it would had been great to have had a chioce.


Thanks in advance for any useful answers.


Regards,


Cat

:)

 

Windows 10 Family Safety is blocking my browser!!!

Can you confirm if you are out of the Family Safety feature on your parent's account on this
link? If you've confirmed that you're no longer on the list of monitored child accounts, we suggest deleting the Family Safety folder. Here are the steps:

• Press Windows key + E on your keyboard.
• On the address bar, type this address C:\ProgramData\Microsoft\Windows\Parental Controls and press
  Enter.
• Delete all contents of the Parental Controls folder.
• Restart and see if the issue is resolved.

Let us know how it went for you.

 

How do I see (hidden) quarantined items?

Windows Defender is hiding any items that might be quarantined.

Windows Defender states, "To help protect user privacy, these items are hidden. Click view details to view the items."

The items are still hidden and states that items can only be seen by the administrator. Concerned that a virus may be hiding any items that may be quarantined or detected. Currently running Windows Defender scan and Microsoft Safety Scanner. Computer is
running at a high level. Shouldn't Windows Defender reveal the list of items? If so, any suggestions for correcting the issue? Thank you very much.

[Original title: Virus and Malware]

 

Microsoft Family Safety

Hi Haley,



Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.



This may be an issue if time user account files are corrupted. You may try these steps and check if this helps in resolving the issue.

You may need to delete if any corrupted files found, and re-download your settings from the Family Safety website. Here’s how:

• 
  Make sure your children are signed out of any monitored accounts.
  
• 
  Sign in with an administrator account and find the folder that contains the corrupted files.
  

There are two ways to do this. The easiest way is to enter the complete file path:

On the Start screen, type C:\ProgramData\Microsoft\Windows\Parental Controls and press
ENTER.



If you want to open each folder individually and delete, you may follow these steps:

• Swipe in from the right edge of the screen, and then tap Search.
  
  (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click
  Search.)

• Make sure that Apps is selected, and then enter
  Computer in the Search box.

• Tap or click to open the Computer app. Open
  C:, open the Program Data folder, open the
  Microsoft folder, open the Windows folder, and open the
  Parental Controls folder.

• 
  Delete all contents of the Parental Controls folder.
  

This will delete any corrupt files. Your settings will be downloaded again from familysafety.microsoft.com the next time you sign in.

You may refer to the link for additional information.

Keep your family safer

http://windows.microsoft.com/en-IN/windows-8/limit-setting-kids-pc#1TC=t1

Check if it helps.



Please keep us posted on the issue. We will be happy to assist you accordingly.

Thank you.