Windows 10: Where to email/mail ACCC complaint form

I am having some issues with windows activation.

Windows was activated fine earlier this week on my PC, unfortunately my motherboard failed so I had it replaced with a new one. Since then windows is unable to activate. I have attempted to work with the support agent however due to the original product box having being thrown away I am unable to quote the original key to him. I have my original proof of purchase however Microsoft support has refused to help me reactivate my legally purchased software.

I have spent several hours speaking to different people going in a loop. Clearly its time to get legal.

I have decided to contact Microsoft in regard to this matter as per the ACCC guidelines here in Australia and will likely ultimately take this through the small claims court system.

The first step here in Australia is to send a complaint letter. Having written it I now need to know where to send it.
https://www.accc.gov.au/consumers/complaints-problems/make-a-consumer-complaint
https://www.accc.gov.au/consumers/complaints-problems/write-a-complaint-letter/complaint-letter-tool

:)

 

Win10 Mail - where's the address book?

That’s now the People app.
If you know the contact's name or email address & they’re listed in the People app, you can start typing the first few letters of their name or email address and Mail for Windows 10 will suggest matching contacts.

 

Mail App: Removing drop down email address suggestions

I'm not a big fan of the MS Mail program and don't really use it for serious stuff but somehow or other if I create a new email then as I start to enter the recipients address a whole load of suggestions will appear. I don't have any contacts in the People app so I'm not sure where these come from.

The question is how can I clear this list so that I no longer get the suggestions?

Thanks

 

Mail app will not open on 10041.

Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)