Windows 10: which video formats does clipchamp support

I had been previously downloading MP4 Videos on Clipchamp. All of the sudden it now says that it does not support it!what's going on?

:)

 

Muted audio video does not mute audio IN CLIPCHAMP!!! Can't select it in options below

Hi Grant，

Welcome to Microsoft Community.

I'm Hahn and I'm here to help you with your concern.

I'm sorry to hear that you're having trouble with muting audio in Clipchamp. It sounds like you've tried some of the methods suggested by the web search results, such as detaching audio and using the mute button. However, it seems that these methods are not working for some video file types, such as H.265, 4K 30fps, 24mm, EIS, HQ+, 48KHz, 320kps.

According to the Clipchamp support page, some video formats may not be fully compatible with the online editor. This could be the reason why you're experiencing issues with muting audio in Clipchamp. The support page suggests that you can try converting your video to a different format before editing it in Clipchamp. You can use Clipchamp's video converter tool to do this.

It is suggested that you send this issue back to the Clipchamp support team and hopefully it can be resolved. How to get in touch with Clipchamp support - Microsoft Support

I hope this helps. If there is anything not clear, please do not hesitate to let me know.



Your Sincerely

| Microsoft Community Support Specialist

 

Clipchamp not supporting mp4?

Hello ! I'm Aymeric, and I'm here to help !

Clipchamp does support MP4 ! You'll find a list of all supported formats here : https://support.microsoft.com/en-us/topic/what-...

I think it's more of a codec issue. Which one are you using in OBS ? You might want to use H.264, not H.265/HEVC.

If it still does not work, you can try to convert it to classic H.264 MP4 using a video converter.

Feel free to ask if you have any other question !

 

How do I get past the aspect ratio/ length part on the ai video editor on clipchamp?

Hello,BGR_1997

I understand your needs. According to the official documentation, Clipchamp supports the following video file formats: MP4, MOV, WEBM, AVI, DIVX, FLV, 3GP, WMV, VOB, DCM, MKV, please check if the video you added is a supported format in the above information.For details, please refer to: What input file types does Clipchamp support?

At the same time, it takes time for AI to process video, and the length of time it takes depends specifically on:

• The overall size and length of the video
  
• Complexity of the video project
  
• Available memory/RAM on the computer accessing Clipchamp
  
• Available disk space on the computer
  
• The computer's CPU and graphics card
  

Based on your description, I suggest you focus on checking your disk space capacity.There needs to be enough free space on your computer's internal drive. This is necessary for temporary project files and space during the video processing and export phase. The free space should be larger than the size of the media files used in the exported video.

Thank you for your understanding and patience, I hope the information I have provided has been helpful.

Best Regards,

| Microsoft Community Support Specialist