Windows 10: while accessing the camera it shows an error code help me to troubleshoot

while accessing the camera it shows an error code help me to troubleshoot

:)

 

Windows 10 camera error code 0xA00F4244(0xC00D36D5)

Hi Allen,

Compatibility could be one of the probable reasons why you have this error. What we can suggest is for you to run the hardware troubleshooter. You can follow the steps below:

• Click the magnifying glass icon beside the Windows start menu.
• Type Troubleshooting.
• Select Hardware and Sound.
• Click Hardware and Devices from the options list.
• Click Next to run the Hardware and Device Troubleshooter.

You can also refer to the answers provided by our community below:

• Likhitha V's Camera App error on Windows 10

Thanks.

 

Cannot access camera

Hello,Himansu Das

Welcome to Microsoft Community.

I'm sorry to hear that you're having trouble accessing your camera. Some specific error codes and interfaces cannot be observed because the pictures show some errors(Not found).

To assist you further, I'll need some additional information to better understand the issue:

1. Is the problem specific to a particular camera app or is it affecting all camera-related applications on your device? Since this thread was split from another threadby a volunteer moderator, did you try Amrsh's solution in the previous thread, does any results comes out after troubleshooting, you can share with me.
   
2. Are you receiving any error messages or notifications when you try to access the camera? For example, error codes such as 0x800, specific error codes can locate where the error comes from.
   
3. Have you recently made any changes to your device's settings or installed any updates?
   
4. Is the camera built-in to your device (e.g., laptop or tablet) or is it an external camera?
   
5. Does the camera show up in your device's device manager without any issues?
   
6. Have you tried restarting your device to see if that resolves the problem?
   
7. Are there any security or privacy settings or Third-party antivirus software that might be affecting camera access?
   

With this information, I'll be able to provide you with more specific troubleshooting steps to help you regain access to your camera.

Looking forward to your response so that I can assist you further.

Best regards,



Chandy |Microsoft Community Support Specialist

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* Your patience and cooperation are highly appreciated.

 

camera showing error code

Hi,

Based on the information you have provided, we may need to do further investigation. We'd like to know the following:

• What is the phone model and version of Windows are you using?
• When did the issue begin to occur?
• What troubleshooting steps have you done so far?
• Can you send us a screenshot showing the error code?

We're looking forward to your reply.

Regards.