Windows 10: While adding a work account to a new Windows 11 laptop it's just showing the spinning dots...

I have an Asus Vivobook with Win 11.As it doesn't allow a work login on startup, I have logged in with a Microsoft account and added the laptop to to the company it says it's Microsoft Entra joined within Azure and it shows in Intune as expected.But when I go to Access work or school and add a user with login/password entered, it gets stuck on the spinning dots and doesn't add the users account.I need this as I can't get an employee added to the laptop.

:)

 

Windows Won't Start - Infinite Spinning Circle of Dots

No power failures or electrical storms. No changes made to the system (though when I shut down four hours earlier, it took a bit longer than usual, leading me to believe that an automatic update may have been installed). Was there an automatic update pushed
out on March 1st?

Yes, POST and BIOS appear to be fine. No warnings, beeps, or logged errors. The BIOS configuration appears to be unchanged. Drives are all recognized and the RAID 1 array shows both drives "functional."

Again, I cannot get to the recovery menu. All attempts to power up this machine end up at the infinite spinning dots.

Same thing with the Windows 10 installation DVD - spinning dots. I cannot get to the recovery menu or even re-install Windows.

There's not much more detail I can provide. It's always the same:

• Press the computer's power button
• Computer displays routine startup BIOS status messages - no warnings; all SATA drives are recognized
  
• Computer displays black screen with "Asus" logo and message at bottom of screen: "Please press DEL or F2 to enter UEFI BIOS setting."
  
• Computer's USB keyboard and mouse are functional - I can press Del or F2 to enter BIOS
• Computer displays RAID configuration with all drives status "functional"
• Computer's USB keyboard and mouse are still functional - I can press Ctrl + I to enter RAID config utility
• Black screen with "Asus" logo appears
• Spinning dots appear under "Asus" logo
• NumLock light on keyboard goes out
• Pressing Ctrl + Alt + Del has no effect - keyboard appears to be non-functional
• Nothing else happens - spinning dots keep spinning indefinitely

The only change to this routine is that every third reboot produces the "Preparing Automatic Repair" message in Step #7, underneath the "Asus" logo. Otherwise, everything is the same. The routine continues from Step #8 to Step #11.

And if I boot from my Windows 10 installation DVD, I'm given a message after Step #6: "Press any key to boot from CD or DVD....." Whether or not I press any keys, the routine continues without change from Step #7 to Step #11.

 

Windows 10 hangs on spinning dots

Hi Billion,

Thanks for the quick response.

The laptop info:

• Lenovo Y510P
• AV is eset-NOD32
• Windows 10 build 10586.

I tried method 2 which also disables the AV on startup, but this had no effect on the problem.

I still see the spinning dots.

In safe mode I can see all the regular users.

What now?

Thanks!

 

Just spinning dots?

Windows 10 was working fine........restarted and stuck with spinning dots. I tried restarting with shift, F8 and still the same spinning dots.