Windows 10: While browsing the Internet.web.site suddenly appeared 2 black bars on the monitor

...Zdravím,

Při prohlížení internet.web.stranek,se mi objevily znenadání 2 černé pruhy na monitoru mého notebook HP,a to vlevo i na pravo,š.4cm.Různé pokusy o nápravu - bez výsledků.Kurzorem se do pruhů nelze dostat.Jak závadu odstranit ? je možné,že jsem nějak opřel něco o klavesnici,fakt nevim co byla příčina.Diky za pomoc

...Hi,
While browsing the Internet.web.site suddenly appeared 2 black bars on the monitor of my HP laptop, left side and right, w.4cm. Various attempts to correct - no results. mistake? Maybe I leaned in on the keyboard somehow, I really don't know what was causing it Thank you for your help.

:)

 

Web pages did not open

Hi,

Thank you for posting your query in Microsoft Community.

Apologize for the difficulties that you're experiencing in Windows 10.

• Which web browser are you using?
• Is the issue confined to any specific website?
  

This issue could have occurred due to corrupted cache/cookies/browsing history stored in the browser.

Cookies are small files that websites put on your PC to store information about you and your preferences. Cookies can make your browsing experience better by letting sites remember your preferences or letting you avoid signing
in each time you visit certain sites.

Step 1:
As an initial step, I suggest you to check the issue with a different browser and also try to clear the browser's cache/cookies/browsing history and check if it helps.

Step 2: Internet Connections troubleshooter.

This will find and fix problems with connecting to the internet or to websites.

Follow the steps:

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Internet Connections.
• Follow the on-screen instructions.

Hope it helps.

Let us know the status, we are glad to assist you further.

 

Black border around monitor

I tried the steps you suggested and it did not change anything regarding the black border. I am trying to come up with a better explanation, the information on my screen has a black frame around the information on my screen. The display does not go from
corner to corner of my display monitor. There is a 1 inch thick black bar on the left and right sides and a 1/2 inch thick black bar on the top and bottom. I attached the screen shot per your request but it is only showing the information on the screen up
to the black frame. I can get rid of the black frame by going to a lower resolution but I didn't think that is the right solution. I should be able to upgrade to windows 10 and still have the recommended resolution for my monitor.

 

Not Tracking Web Browsing Activity on Child Account

Hello,

I had already read that article and tried all those steps mentioned before posting on this forum. Nothing worked. I am still not able to see the web activity on my child's account.

I have already verified that the Family Safety Service is connected to my PC and that my child has the PC listed as a device on their account. My child's account is listed as "child" on my PC account settings. When I sign into the child's account, I have
verified that Family Safe Monitoring is running because the icon is in the task bar.

This response was not helpful, because as I stated in my original post, I had already read several articles on troubleshooting this issue and nothing worked.

Can you offer me other suggestions that are not mentioned in that Wiki Article?