Windows 10: While downloading a Time Table for contacts I've contracted 2 viruses

Split from this thread. 01/20/2024Hello: URGENT!While downloading a Time Table for contacts between SEATTLE WA to MANILA Philippines I've contracted the following 2 viruses which I CAN'T REMOVE using ALL RECOMMENDED WINDOWS UPDATE Utilities for the PAST 3 DAYS:'PUA Win32/AskToolbar' & 'Program: Win32/Vigram.A'- Getting the Windows Update INSTALLATION Error: '0x80070643' ---> KB 5034441I'm Running Windows 10 - Version 20H2 OS build 19042.1586PLEASE CAN SOMEONE HELP TO EFFECTIVELY REMOVE THESE VIRUSES ...? Many thanks ...!Tony H.

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Email contacts missing

1. If you open Mail app and click the + sign for New mail > type first couple of letters of a contact name > will a list of suggested names appear ?

2. Go to All apps > scroll to P > click People. Is the contact list there ?

 

Deleting contacts from Windows 10


When you say Windows Mail Live are you referring to Mail app or Windows Live Mail?

I suggest you to try the steps provided below and check if it helps.

• Open Windows Live Mail.
• Press Ctrl + 3 using your keyboard. Right-click on the contact to delete it if it is a single contact.
• Highlight all contacts by pressing Ctrl + A.
• Click Delete located on the Ribbon bar.
• Click OK when you see the message These contacts will also be deleted from Hotmail, Messenger, and other Windows Live services.

After following the steps above, all your contacts that you have manually added to your account will be deleted however, contacts coming from third-party sites such as Facebook will not be deleted unless you remove Facebook from your account.

For Mail app:

Open People app then delete the contact.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Skype Contacts: Cannot Download

Is it me, Skype, or a W10 issue?

I have tried every which way from Sunday to download my contacts, with the idea of cleaning out all that are no longer necessary, then reloading those that remain.

No stated approach seems to make this possible.

This proved a fools-mission:
Sign into Skype. On the My Account page, scroll down to Settings and preferences.
Select Export contacts (. csv) to download the file

The most I have gotten is six lines into a spreadsheet using this suggestion:
Try from here Sign in to Skype

Settings>Contacts>Privacy>View List reveals all the accumulated contact but requires addressing them one by to clean the list.

Is there any way to get the job done without needing to do that?


I am guessing that I have 300 or more contacts, so I am looking for a way to export them all, wipe them out, then start all over.

Any thoughts will be greatly appreciated.