Windows 10: while i"m perfoming a full scan in Microsoft safty scanner is shows that 6 of files were...

Eventhough microsoft safty scanner show six files were infectected,after finishing full scan it says pc is free from malware,spyware and other pup's

:)

 

scanner

Hi

When i use microsoft safty scanner says scanning over 30,000 files where are all those files inever created that many?

Thank you

TIMMY 2 TOES

 

Safty scanner problem with microsoft 10 home

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues with Microsoft Safety Scanner on your PC. For further clarity on the issue, please respond to the questions below.

1. Are you facing issues while performing a scan through Safety Scanner?
   
2. Which build version of Windows 10 are you using currently?
   
3. When do you receive this error?
   

Refer the article Which version of Windows operating system am I running?



Meanwhile, I would suggest you to refer the article
How to troubleshoot an error when you run the Microsoft Safety Scanner and see if that helps.



In addition, please share the screenshot of the error when you run Safety Scanner. Refer the article

How to include a screenshot in your post



Please get back to us with the detailed information to assist you further.

We await your response.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Windows Fax and Scan - changing scanner

Thanks, Andre, and thanks for the screenshots. I deleted all my scanners except one (the
Epson WF-7720 MFC). Windows Fax & Scan still tried to use another scanner, even though it was no longer showing on the Windows 10 Printers & Scanners screen nor the Device manager > Printers list. I found that scanner
hiding in Device Manager > Imaging Devices and deleted it there.

Now when I try to start a scan, Windows Fax and Scan says "No scanners were detected..." Same error message when I use Ethan's Tools > Scan Settings suggestion. After that
error message there is no screen to change/choose a scanner. Arghh.

Note that I can use the Epson scanner just fine with most other software:

• Corel PaintShop Pro X9 [32 bit] File > Import > From Scanner or Camera says "There appears to be no camera, scanner...present..."
• Corel PaintShop Pro X9 [32 bit] File > Import > TWAIN source > Select Source lists all my scanners (and a webcam and I can select my Epson and scan OK.
• Corel PaintShop Pro X9 [64 bit] File > Import > From Scanner or Camera says "There appears to be no camera, scanner...present..."
• Corel PaintShop Pro X9 [64 bit] File > Import > TWAIN source > Select Source lists nothing. Apparently, that is a known bug in the 64 bit version. Maybe that is
  a clue why Windows Fax and Scan can't see my scanner?
• Epson Scan 2 works (it should; it came with the Epson WF-7720 MFC). Strangely, it lists two scanners: "Epson WF-7710/7720 Series(Network 01)" and "Epson
  WF-7710/7720 Series(Network 02)".
• NAPS2 ("Not Another PDF Scanner") has a Profiles button that shows my Epson scanner and scans OK. Interestingly, when I use that Profiles button to add a new scanner and select WIA driver, nothing is listed. When I
  select TWAIN Driver, I see the Windows Select Source screen that lists all my scanners (and a webcam (just like PaintShop Pro above). Maybe Windows Fax and Scan only sees WIA devices and not TWAIN devices??