Windows 10: while login in to windows and entering correct password , getting error your device is...

While signing in to secondary account on windows with correct password getting error "your device is offline sign in with last used password"

:)

 

Login hangs after entering password

Repro:

• Boot up Win 10 after latest update
• Enter correct password for Microsoft account
• Attempt to login

Result : Login freezes and I am not able to log in.

Hard boot is required.

 

Not able to login to Windows 10 when entering the password into it.

Hi Linda,


Thank you for posting your query on Microsoft Community.



To assist you better, please provide us the below information:

• Are trying to login as Microsoft Account or Local Account?
• Were you able to upgrade to Windows 10 successfully and not able to login to Windows 10?
• Have you tried to check with different keyboard?

I suggest you to try to enter the password using On-Screen Keyboard and check if it helps.

1. When at login page, click on Ease of Access which is available at the bottom right corner of the screen.

2. Then click on On-Screen Keyboard.

3. Try to enter the correct password and check if you are able to login to the computer.



Reply to us with the information, so that we can assist you better.

Let us know if you need any further assistance on Windows related issues and we will be glad to help.

 

When typing in password I get half way through then the password field fills randomly on its own not letting me enter correct password.

Hi Stephen,



I suggest you to force restart the computer and try to enter the password, check whether the issue persists or not.

This issue might occur if you press any key by mistake continuously it fills the password field if there is issue with the keyboard.

So determine the issue, I suggest you to use the ‘Onscreen keyboard’ and try to enter the password and check if it helps.

• Press Windows + U and select the On-Screen Keyboard from the Ease of Access
  list. Or click on Ease of Access at bottom right and select
  On-Screen Keyboard from the list.
• Then use you cursor to type the password with On-Screen Keyboard.
• Before clicking the login, press the eye symbol (I.e. Reveal Password) option in the password field, to see the password is correct.

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you